Using EZD with Websockets

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Question by laura11 · Mar 04, 2019 at 04:24 PM · ezd websockets api elektron connect

Using EZD with Websockets

I have tested the installation to verify that I can connect, similar to this page (It’s a docker instance of oracle 7, with the SSL ports exposed)

https://developers.thomsonreuters.com/article/how-test-elektron-websocket-connection-rmdstestclient-tool

However, when trying to run the python test examples with the EZD I run into a connection error. This can be seen in the screenshots I have attached.

When looking at the websocket api setup with TREP, it seems to be referring to ADS rather than EZD. As EZD setup is for SSL/RSSL is there something special I need to configure to open the port 15000. It seems like websocket quick start examples only use 15000

Any advice on how to move forward would be much appreciated!

screen-shot-2019-02-28-at-12915-pm.png (168.4 KiB)

screen-shot-2019-02-28-at-14045-pm.png (41.9 KiB)

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Answer 1 · 2019-03-04T16:39:52Z

REFINITIV

Best Answer

Answer by zoya.farberov · Mar 04, 2019 at 04:39 PM

Hello @laura11,

EZD does not support Elektron Websocket connections.

Please refer to the Websocket API Description:

"...Note: The Elektron WebSocket API supports both deployed TREP and Elektron Real Time in Cloud..."

Elektron WebSocket connectivity is supported by Elektron Realtime in Cloud and by Deployed TREP, version 3.2.1+

Please contact your Refinitiv Account team, to discuss the best option for you to move forward.

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Using EZD with Websockets

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