Trying to authenticate to the emea pricing service we get either a time out or an login denied response, see below response message:
[{"ID":1,"Type":"Status","Domain":"Login","Key":{"Name":"AQIC5wM2LY4SfcwaXJtGzXbW7cc5Fyf3rmjqEqD9xoXd888%3D%40AAJTSQACNDAAAlNLABQtNTcwNjE4OTAwMTg3NzQxNDQ4OQACUzEAAjM2%23"},"State":{"Stream":"Closed","Data":"Suspect","Code":"Error","Text":"Login Denied:Failed to validate sso token"}}]
Also, if I point the application to: amer-1.pricing.streaming.edp.thomsonreuters.com, it works correctly, by authenticating and receiving streaming data.
The problem is reproducible also with the Websocket sample applications when pointed to the emea service.
Questions: Is there an outage ongoing? If there is, what is the Refinitiv's suggested way to report outages and monitor (get updates) on their resolution?
