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Using Excel 64 bits and xslm Excel workbooks

Data can't seem to refresh since I changed to 64 bits. My XSLX workbooks are fine.

Please help?

eikoneikon-data-apipythonrefinitiv-dataplatform-eikonworkspaceworkspace-data-apiexcel64-bit
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Hello @Alex Putkov.,@chavalit.jintamalit,@jirapongse.phuriphanvichai

Could you help to answer this question?

Hello @Mathieu_Leclerc

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?


If so please can you click the 'Accept' text next to the appropriate reply. This will guide all community members who have a similar question.

Thanks,


AHS


Hello @Mathieu_Leclerc,

Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.

Thanks,

-AHS

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@Mathieu_Leclerc
I'm afraid there's not enough detail in your post to diagnose the issue. One thing I should mention is that if you're using Eikon COM APIs in your VBA code, Eikon COM APIs can only be used in 32-bit Excel. If you're not using Eikon COM APIs, then I suggest you open a ticket with Refinitiv Helpdesk to investigate the problem you're experiencing.

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