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liyutian avatar image
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Error: no proxy address identified, and Error on handshake

I was trying to connect with eikon through my python 3.7.

The input was

import eikon as ek

ek.set_app_key('exxxxxxxxxxxxxxxxxxxxxxxxxxxefdb')

What i received is

2021-10-15 16:18:15,212 P[28524] [MainThread 35408] Error: no proxy address identified.

Check if Eikon Desktop or Eikon API Proxy is running.

2021-10-15 16:18:15,276 P[28524] [MainThread 35408] Error on handshake url http://127.0.0.1:None/api/handshake : TypeError("send() got an unexpected keyword argument 'timeout'")

2021-10-15 16:18:15,288 P[28524] [MainThread 35408] Error on handshake url http://127.0.0.1:None/api/handshake : TypeError("send() got an unexpected keyword argument 'timeout'")

2021-10-15 16:18:15,296 P[28524] [MainThread 35408] Port number was not identified, cannot send any request


Can anyone help me with this problem?

eikonhandshake
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Jirapongse avatar image   Jirapongse

@liyutian

Hi,

Thank you for your participation in the forum.

Are any of the replies below satisfactory in resolving your query?

If yes please click the 'Accept' text next to the most appropriate reply. This will guide all community members who have a similar question.

Otherwise please post again offering further insight into your question.

Thanks,

AHS

raksina.samasiri avatar image   raksina.samasiri

Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.

Thanks,
AHS

3 Answers

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Eliza.cz avatar image
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Hi @liyutian

try downgrading Eikon and httpx

pip install Eikon==1.1.6

pip install httpx==0.14.2

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wasin.w avatar image
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Hello @liyutian

Additonally, you may check this Eikon Data API(Python) Troubleshooting article.

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Yelyzaveta Savelieva avatar image
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Hi @liyutian,

try this:

1. Go to "Choose Connection" in your apps1645301957914.png



2. Change "Automatic Connection Mode" to "Force Connection via the Internet". 1645302034992.png


3. Try connecting to Eikon API with your key again.


1645301957914.png (21.1 KiB)
1645302034992.png (61.8 KiB)
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