"You will need a new app to open this reuters" message
Hi,
I am interested in using .net Eikon API to retrieve realtime Fx data.
I have downloaded the sample app on https://developers.thomsonreuters.com/eikon-apis/net-apis-use-custom-applications/downloads
However, when I get to run this app, I get "You will need a new app to open this reuters" pop up.
Why do I get this and how can I run this sample application successfully?
Regards,
Hee-Tae
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It is a generic windows error that occurs because Eikon is not installed on your machine.
ok i understand. Is there any other way or any other APIs that I can use without requiring Eikon running on the same machine
there are, but I can only recommend contacting your account manager to figure out the suitable solution. I will send you an email with the details.
thank you very much for your help
@h.kim I just downloaded and ran the sample. It compiles and works fine. You will need Eikon installed on your local machine, for it to run.
It is a generic windows error that occurs because Eikon is not installed on your machine.
@h.kim could you attach the screenshot of the message? the message is nothing i can recognise. Could you also confirm that you have Eikon installed and running?
Hi,
I am getting the following.
I am not running Eikon on my machine. Is this required?
@h.kim yes, as it is the Eikon desktop API, you will have to have Eikon up and running in order to use this API.