Hi all,
I have been using API for one year with no issue.
From October-2019, things have not been smooth :
When i click on the app directly, app launches but it does not go until the window where i can write my credentials. The app shuts down after 4 seconds of loadings.
When launching Eikon Proxy API app from the terminal, i have below log.
Can somebody please advise ? It starts to be painful for the workload, given I need to do things manually now. It would be awesome
Thanks a lot, Alexis Berson
------------------------
Loading preload-login file
BusBrokerLocal is connected to 49152
BusBridge is connected to 49152
RPC is connected to 49152
LoggerBrokerLocal is connected to 49152
2019-10-24 11:46:44.413 Eikon API Proxy[13248:853996] *** WARNING: Textured window <AtomNSWindow: 0x7fa6b54bbec0> is getting an implicitly transparent titlebar. This will break when linking against newer SDKs. Use NSWindow's -titlebarAppearsTransparent=YES instead.
Override usercp URL to gateway.cp.thomsonreuters.com
Override heartbeat URL to heartbeat.cp.thomsonreuters.com
heartbeat pump-up in 30000
heartbeat polling
heartbeat committed: 200, OK
{ Response:
{ Heartbeat:
{ network: '1',
region: 'emea1',
url: 'http://emea1.heartbeat.cp.thomsonreuters.com'; } } }
heartbeat success
start heartbeat
Bootstrap: Download Platform config failed
Bootstrap: { Error: Net request was unsuccessful: Internal Server Error.
at req.then (/Applications/Eikon API Proxy.app/Contents/Resources/app.asar/src/df-core/src/net/index.ts:50:43)
at <anonymous>
at process._tickCallback (internal/process/next_tick.js:109:7) code: 500, serverMessage: 'Internal Server Error' }
clear heartbeat interval
----------------------
