After a new install I am unable to see the reuters thomson add-in on the Excel ribbon. I did try ...

After a new install I am unable to see the reuters thomson add-in on the Excel ribbon. I did try inserting from the Insert

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eikon

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eikon-com-api

Accepted answers

Jirapongse

@ivan.markose

I saw your response that the steps mentioned in the video don't work. Therefore, please directly contact the Eikon support team via MyRefinitiv for any further assistance.

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Jirapongse

@ivan.markose

You may need to activate the Excel Add-in. Please refer to this video.

On the Excel Options -> Add-ins window, Thomson Reuters Eikon - Microsoft Office is COM Add-in. You need to go to Manage: Com Add-ins to activate it.

Jirapongse

@ivan.markose

I saw your response that the steps mentioned in the video don't work. Therefore, please directly contact the Eikon support team via MyRefinitiv for any further assistance.

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