Data API Error : "MissingSchema: Invalid URL 'None': No schema supplied. Perhaps you meant http:/...

.../None?"

Hello Team, I am using Eikon Data API on a regular basis. However it does not work when I am working from home and remotely logged into my PC. It gives me the error "MissingSchema: Invalid URL 'None': No schema supplied. Perhaps you meant http://None?"

The way I see it should work because essentially I am passing the instruction from my office PC, when I am in office it always work

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Accepted answers

umer.nalla

See other posts related to this error for further suggestions

https://community.developers.refinitiv.com/questions/31261/eikon-data-api-python-is-throwing-requestsexceptio.html

https://community.developers.refinitiv.com/questions/25016/missingschema-invalid-url-none-no-schema-supplied.html

https://community.developers.refinitiv.com/questions/42075/missingschema-invalid-url-none-no-schema-supplied-1.html

The 3rd post above has instructions on how enable debug logs.

All comments

umer.nalla

Hi @Jay Ar.Visenio

Are you executing the Eikon Data API code on your home PC/Laptop or on the remote office PC itself?

Eikon Data API requires your Eikon instance to be running locally i.e. on the same device - cannot connect to a remote instance.

Jay Ar.Visenio

This is what the client is saying :

"it only does not work when I am using my home laptop to connect to the office PC but to be frank I don't see a reason why, because essentially I am executing it on my office PC although indirectly"

@umer.nalla

umer.nalla

See other posts related to this error for further suggestions

https://community.developers.refinitiv.com/questions/31261/eikon-data-api-python-is-throwing-requestsexceptio.html

https://community.developers.refinitiv.com/questions/25016/missingschema-invalid-url-none-no-schema-supplied.html

https://community.developers.refinitiv.com/questions/42075/missingschema-invalid-url-none-no-schema-supplied-1.html

The 3rd post above has instructions on how enable debug logs.

Jay Ar.Visenio

SxS.20200324.093247000.p23328.txt

Jay Ar.Visenio

SxS.20200324.093550000.p18880.txt

Jay Ar.Visenio

SxS.20200324.094632000.p15652.txt

Jay Ar.Visenio

SxS.20200324.095528000.p22124.txt

Jay Ar.Visenio

SxS.20200324.135759000.p13744.txt

chavalit-jintamalit

Hi @Jay Ar.Visenio

I checked and could not found the user you are referring to in Eikon user database.

It depends on how he make a connection to his Eikon on his machine in the office.

Eikon Desktop will reject the connect which does not come from localhost (on the machine)

Another point is maybe the Eikon is logged out?

Try restarting the EIkon Desktop and test again.

Jay Ar.Visenio

Here is the user info @chavalit-jintamalit

User InformationLocation:Credit Agricole Corporate & Investment Bank (SL1-9YMTYE)User <removed> UUID:SL1-AUS35PTParent UUID:SL1-AUS35PTHome Site:emea1CSLN:UK11675Products:EIKON CUSTR MGD2First Time Login:

(dd/MM/yyyy hh:mm:ss tt GMT)

24/03/2020 09:46:21 AM GMT

Jay Ar.Visenio

@umer.nalla @chavalit-jintamalit

Is this the reason why it won't run on the client's side? Because client is logged into Eikon on his remote desktop (where I he is trying to run the Eikon Data API).?

Can you please confirm?

umer.nalla

Not sure I understand your question...

As my colleague and I have stated above the Eikon Data API script/application must be running on the same physical PC as where the Eikon application is up and running correctly. As my colleague mentioned, the client could try restarting their Eikon instance before testing again - just to be sure.

As per Eikon and API design + licence limitations, Eikon does not allow remote connection across the VPN/network/internet from the home PC to the work PC.

Jay Ar.Visenio

I just got off the phone with the client and clarified his current set up :

Both Eikon Desktop and Eikon Data API are located in the same PC (work office)

Client is remotely logging on his Laptop to his office PC to access both Eikon Desktop and Eikon Data API

Eikon Desktop works for the client however the error is when is he using the Eikon Data API .

@Umer Nalla @chavalit.jintamalit

chavalit-jintamalit

Hi @Jay Ar.Visenio

I could not reach you in MS Team.

Please check and make sure that he has a valid Eikon subscription and if he has it, what variant of his Eikon subscription.

Jirapongse

I have created a PowerShell script (CheckEikonDataAPI13.ps1.txt)to gather information on the Eikon machine. You need to run this script on the Eikon machine.

To run this script:

1. Rename the script file to CheckEikonDataAPI13.ps1

2. Run Windows PowerShell as an Administrator

3. Run the following command to change the policy

 Set-ExecutionPolicy -ExecutionPolicy Bypass -Scope LocalMachine

4. Run the script

.\CheckEikonDataAPI13.ps1

5. Change the policy back

Set-ExecutionPolicy -ExecutionPolicy Undefined -Scope LocalMachine

The script will create the output.txt file. Please share this file. We may see some information in this file.

Romerson.Gadil1

Hi @jirapongse.phuriphanvichai. The client was now able to retrieve the output file. Seeking for your help to prioritize this request.

Romerson.Gadil1

I was unsuccessful in uploading the file here. I will just be forwarding it to your email from mine.

May I seek for your assistance to prioritize this request as the client needs this urgently.

Jay Ar.Visenio

Hi Team,

Please find the find the attached output file script from the client.

Please advise the next action.

@Jirapongse @umer.nalla @chavalit-jintamalit

Jay Ar.Visenio

max file size has been reached for this document will send it via email instead

Jirapongse

@Jay Ar.Visenio

The output file looks okay. The Eikon Data API is listening on TCP 9000 port.

LocalAddress LocalPort  State OwningProcess
------------ ---------  ----- ------------- 
127.0.0.1         9000 Listen         18748 

GET: http://127.0.0.1:9000/sxs/v1 => Status Code: 200 
GET: http://127.0.0.1:9000/ping => Status Code: 200 
POST: http://127.0.0.1:9000/api/v1/data => Status Code: 200

The status code returns 200 (OK) for http://127.0.0.1:9000/api/v1/data.

To test the connection, please use POST with this URL http://127.0.0.1:9000/api/v1/data.

If the GET command is used with this URL, the status code 500 will be returned.

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