Eikon Python API - ticks received once every 3 sec instead of few ticks in a second

oleg.lipshits

Hello. I am trying to retrieve current prices using the Python example you provided, but getting responds every 3 sec, while in the Eikon I see few ticks every sec.

import eikon as ek

from datetime import datetime

def display_fields(streaming_prices, instrument_name, fields):

print(datetime.now(), " Fields received for", instrument_name, ":", fields)

if __name__ == "__main__":

print("Starting")

ek.set_app_key('xxx)

print("Connected")

streaming = ek.StreamingPrices(

instruments=['EUR='],

service = 'IDN_RDFNTS_CF',

fields=['SALTIM', 'CF_BID', 'CF_ASK', 'OPEN_PRC', 'CF_HIGH', 'CF_LOW', 'CF_CLOSE'],

on_refresh=lambda streaming_prices, instrument_name, fields:

display_fields(streaming_prices, instrument_name, fields),

on_update=lambda streaming_prices, instrument_name, fields:

display_fields(streaming_prices, instrument_name, fields)

)

streaming.open()

while True:

if streaming.state != "Open":

streaming.open()

streaming.close()

oleg.lipshits

Thank you @Umer Nalla for your assistance. After the issue was reviewed by Eikon Technical team, the cause was identified, addressed, and fixed by the Refinitiv Development team and will be released globally soon with Eikon API Proxy version 1.1.0.91.