Trying to follow along with the example notebooks but cannot seem to get the package to load outside of the example notebooks. to be clear, I've set up the config json with my appkey. I am currently using Eikon Desktop v 4.0.56
@jgarden
You may have another config module installed on the machine.
refinitiv-data works with python-configuration.
However, if I install another config 0.5.1 module, I will get the following error.
Hi @jgarden,
It seems that config module isn't imported from python-configuration package.
Could you describe your environment ?And check installed packages ? (ex: "pip list" result)
Jupyterlab ==3.1.7
pandas == 1.3.2
numpy==1.21.2
python-configuration ==0.8.2
refinitiv-data == 1.0.0b6
Pip list is really long what else would you need to see?
Hi thanks so much, yes this is in fact the issue and I have solved it by changing the name of a different config file.
I had to reinstall the refinitiv-data library to get it to work.
pip install --upgrade --force-reinstall refinitiv-data
to be clear, I've set up the config json with my appkey. I am currently using Eikon Desktop v 4.0.56
