Getting error for TR.IndexJLConstituentRIC data item

Options
Zeeshan.Siddiq
Zeeshan.Siddiq LSEG
edited 3:30AM in Refinitiv Data Platform Libraries

Over the weekend, the outputs to TR.IndexJLConstituentRIC are no longer accessible and produce an LDError, such as "LDError: Unable to collect data for the field 'TR.INDEXJLCONSTITUENTRIC.CHANGE' and some specific identifier(s)."

Please have this looked into at the earliest and provide an update.

Tagged:

Answers

  • Jirapongse
    Jirapongse ✭✭✭✭✭

    @Zeeshan.Siddiq

    Thank you for reaching out to us.

    This forum is dedicated to software developers using LSEG APIs. The moderators on this forum do not have deep expertise in every bit of content available through LSEG products, which is required to answer content questions such as this one.

    The best resource for content questions is the Helpdesk support team, which can be reached by submitting queries through LSEG Support. The support team will either have the required content expertise ready available or can reach out to relevant content experts to get the answer for you.

    You may try to replicate this issue on the LSEG Workspace Excel by using the same RICs, fields, and parameters.

  • raksina.samasiri
    raksina.samasiri admin

    Hi @Zeeshan.Siddiq ,

    Sorry for an inconvenient, could you please provide the sample instruments used for further investigation.

Categories