Before market open it will not work to get ek.get_data("0#BUYSELL.SZ","DSPLY_NAME",)

andy.ej
andy.ej Explorer
in Eikon Data APIs

HI

it will work fine on 9:30 - 24:00 ,but before market open it will get error message !

ek.get_data("0#BUYSELL.SZ","DSPLY_NAME",)

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  • Alex Putkov.1
    Alex Putkov.1 ✭✭✭✭✭
    Answer ✓

    @andy.ej
    Are you able to consistently reproduce receiving the error prior to market open? I tried your request just now at 6am Beijing time and had no problem retrieving the data.
    I think rather than being a function of the time of the day, what you experienced is a timeout from the backend, which happens if for any reason the request processing by the backend takes more than 15 seconds. This is a known issue and it's being worked on. In the meantime the only suggestion is to try the request again when you receive this error.
    See this thread for an example.

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