Can the Case Type be changed

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MD
MD Explorer
in World-Check One

Hi,

Is it possible to change the Type of a case once it's been created. For example we have a case that was created as 'ORGANISATION', but this now needs to change to 'INDIVIDUAL'. It appears that if I try to update the case only the Name, etc gets updated. The case type stays as is.

Thanks

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Best Answer

  • Prabhjyot
    Prabhjyot LSEG
    Answer ✓

    @MD,

    There is no way to update the entityType in the World-Check. You would have to delete the case and create a new one with the correct entityType.

Answers

  • Prabhjyot
    Prabhjyot LSEG

    Hi @MD,

    Thank you for the query.

    I'm afraid, it is not possible to change the entityType using the API call - "SEQ-case-update: Update a case".

  • MD
    MD Explorer

    Hi @Prabhjyot,


    Is there any other way for the type to be changed? Like via the WC1 portal directly perhaps?
    Or what would we have to do in cases like these? Delete the case and create a new one with the correct type?

    Thanks

  • MD
    MD Explorer

    @Prabhjyot.Mandla thank you very much for the clarification :)

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