Get Credentials for Thomson Reuters Tick History (TRTH)

I am new to Thomson Reuters APIs.

I have created an account on developers website and I want to use TRTH Rest API through Python.

I am using the example provided here https://developers.thomsonreuters.com/thomson-reuters-tick-history-trth/thomson-reuters-tick-history-trth-rest-api/downloads

I put my developers acount username and password as my credentials in the code but seems they are not working.

Any idea how I can fix the problem?

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