Large number of 404 responses on Eikon API

GI
GI Newcomer
in Eikon Data APIs

We have a python algorithm which uses the Eikon APIs to extract and calculate our data for us. Today I'm seeing a large number of intermittent 404 errors coming back.

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  • jason.ramchandani01
    jason.ramchandani01 admin
    Answer ✓

    Hi @GI - unfortunately a number of users (myself included) have been experiencing this intermittent behaviour since yesterday - I have asked the Product Owner to check the service.

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  • GI
    GI Newcomer

    This issues are back again this morning.

    Getting 404 errors on the API. I saw a bunch of 500 errors before my script terminated, running it again I am back to 404 errors.

     {"code":500,"message":"Invalid status code: 0","statusMessage":"Internal Server Error"}

    Was there any feedback on what happened yesterday morning, or even why again today?

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