ERROR:pyeikon:Error code 404 | Client Error: Not Found -

gabriel.manceau
gabriel.manceau Newcomer
in Eikon Data APIs

Hello,
I get the following error (see below with the code) when retrieving market data. My Eikon API with python has been working for months and only started failing yesterday. I contacted my account manager, nothing changed over the week-end on my account.. My Eikon app and Eikon add-in for Excel still work normally.

Simple code:

import eikon as ek

ek.set_app_key(xxxxxxxx)

spots = ek.get_data("EUR=", 'CF_LAST')

I get:

---------------------------------------------------------------------------
EikonError                                Traceback (most recent call last)
<ipython-input-6-c8728b099fbf> in <module>
      1 import eikon as ek
      2 ek.set_app_key(eikonKey)
----> 3 spots = ek.get_data("EUR=", 'CF_LAST')

\\ms\dist\python\PROJ\eikon\1.0.0\lib\eikon\data_grid.py in get_data(instruments, fields, parameters, field_name, raw_output, debug)
    177     payload = {'instruments': instruments,'fields': fields_for_request}
    178     if parameters: payload.update({'parameters': parameters})
--> 179     result = eikon.json_requests.send_json_request(DataGrid_UDF_endpoint, payload, debug=debug)
    180     181     if raw_output:

\\ms\dist\python\PROJ\eikon\1.0.0\lib\eikon\json_requests.py in send_json_request(entity, payload, debug)
     98                 return result
     99             else:
--> 100                 raise_for_status(response)
    101     102         except requests.exceptions.ConnectionError as connectionError:

\\ms\dist\python\PROJ\eikon\1.0.0\lib\eikon\json_requests.py in raise_for_status(response)
    189     if error_msg:
    190         logger.error('Error code {} | {}'.format(response.status_code, error_msg))
--> 191         raise EikonError(response.status_code, error_msg)

EikonError: Error code 404 | Client Error: Not Found - <!DOCTYPE html> <html lang="en"> <head> <meta charset="utf-8"> <title>Error</title> </head> <body> <pre>Cannot POST /api/v1/data</pre> </body> </html>
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Best Answer

  • gabriel.manceau
    gabriel.manceau Newcomer
    Answer ✓

    Thanks for your help. Restarting my machine fixed the problem - but I can only do that overnight.

    I hope this won't happen too often.

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