OMM events process

Hello Team,
When Iam trying to register for market data with reuters
I see the following logging my my logs
OMMMsg.getState().getText() = "
Waiting for service hEDD UP. Item recovery in progress
"
OMMMsg.hasData() = false
Could you tell me what went wrong here?
Thankyou
Deepika Palreddy
Best Answer
-
Hello @deepika.palreddy
This message can be the following meaning:
- The application requests data to a service named hEED but the server does not have this service(hEED is the wrong service name).
- The application request data to a service named hEED but this service on the server goes down.
Basically, once the service is available ("UP"), the API will automatically recover the item subscription for the application.
However, I suggest you contact your Market Data team to verify if the service hEED is a valid name and available ("UP") or not.
Please see more detail about this error message in previous posts:
0
Answers
-
Hello @wasin.w
Here the hEDD service can be owned by either our MArket data team or Refinitv right?
Thanks
Deepika Palreddy0 -
@deepika.palreddyHello
Yes, it is based on whether your RFA consumer application connects to your local Market Data infrastructure or the infra hosted by Refinitiv.0
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