How to Fix Error code Error | Try to unregister unavailable session

clli
clli Newcomer
in Eikon Data APIs

Exception ignored in: <function Session.__del__ at 0x0000019155EF4C10>

Traceback (most recent call last):

File "C:\users\clli\python_prod\Lib\site-packages\eikon\streaming_session\session.py", line 237, in __del__

Session.unregister_session(self)

File "C:\users\clli\python_prod\Lib\site-packages\eikon\streaming_session\session.py", line 153, in unregister_session

raise EikonError('Error', 'Try to unregister unavailable session')

eikon.eikonError.EikonError: Error code Error | Try to unregister unavailable session

Traceback (most recent call last):

Tagged:

Answers

  • wasin.w
    wasin.w admin

    Hello @clli

    Please give us more detail about the application and environment such as the following information:

    • Snippet code of the application
    • Python version
    • Eikon Data API version
    • Libraries versions (using the pip list command)
    • Replication steps
  • clli
    clli Newcomer
    https://community.developers.refinitiv.com/discussion/comment/89095#Comment_89095

    1. My Eikon Desktop version:4.0.55

    2. My Eikon Data APIs version:1.1.14

    3.Verify that Eikon Desktop is running properly and APIPROXY service is enabled: There imight be something wrong in the API Proxy file.


    Arg: C:\Program Files (x86)\Thomson Reuters\Eikon\X\Bin\Eikonbox.exe C:\Users\clli\AppData\Local\Thomson Reuters\Eikon User\Cache\LibraryCache\Apps\REFINITIVHOLDINGS.EIKON.DATAAPIPROXY\1.4.0.2\index.js -TraceLevel=-1


    These parts are fine.

    {"statusCode":"ST_PROXY_READY","version":"3.1.0"}{"port":9000,"mode":"eikon4","pid":17216,"hasSecure":true,"startedTime":"Mon Dec 20 2021 11:59:34 GMT-0500 (Eastern Standard Time)","subApps":[{"path":"/heap"},{"path":"/ping"},{"path":"/api"}]}
  • clli
    clli Newcomer
    https://community.developers.refinitiv.com/discussion/comment/89095#Comment_89095

    import sys

    sys.path.append(r'C:\users\clli\python_prod\Lib\site-packages')


    from RAW_Daily_imports import dailyimport


    test=dailyimport(justdata=True)

    Starting NAV import process

    File date is 2021-12-24 while previous business day is 2021-12-28

    NAV import script error

    Starting FX import process

    Master file script error


    dailypxfile()

    Exception ignored in: <function Session.__del__ at 0x000001498253E550>

    Traceback (most recent call last):

    File "C:\users\clli\python_prod\Lib\site-packages\eikon\streaming_session\session.py", line 237, in __del__

    Session.unregister_session(self)

    File "C:\users\clli\python_prod\Lib\site-packages\eikon\streaming_session\session.py", line 153, in unregister_session

    raise EikonError('Error', 'Try to unregister unavailable session')

    eikon.eikonError.EikonError: Error code Error | Try to unregister unavailable session

    Master file script error

    Traceback (most recent call last):


    File "<ipython-input-4-3e7ef881a79b>", line 2, in <module>

    dailypxfile()


    NameError: name 'dailypxfile' is not defined


  • clli
    clli Newcomer



    In [5]: pip list

    Package Version

    ---------------------------------- -------------------

    alabaster 0.7.12

    anaconda-client 1.7.2

    anaconda-navigator 2.0.3Note: you may need to restart the kernel to use updated packages.

    anaconda-project 0.9.1


    anyio 2.2.0

    appdirs 1.4.4

    argh 0.26.2

    argon2-cffi 20.1.0

    asn1crypto 1.4.0

    astroid 2.5

    astropy 4.2.1

    async-generator 1.10

    atomicwrites 1.4.0

    attrs 20.3.0

    autopep8 1.5.6

    Babel 2.9.0

    backcall 0.2.0

    backports.functools-lru-cache 1.6.4

    backports.shutil-get-terminal-size 1.0.0

    backports.tempfile 1.0

    backports.weakref 1.0.post1

    bcrypt 3.2.0

    beautifulsoup4 4.9.3

    bitarray 1.9.2

    bkcharts 0.2

    black 19.10b0

    bleach 3.3.0

    bokeh 2.3.2

    boto 2.49.0

    Bottleneck 1.3.2

    brotlipy 0.7.0

    certifi 2020.12.5

    cffi 1.14.5

    chardet 4.0.0

    click 7.1.2

    cloudpickle 1.6.0

    clyent 1.2.2

    colorama 0.4.4

    comtypes 1.1.9

    conda 4.10.1

    conda-build 3.21.4

    conda-content-trust 0+unknown

    conda-package-handling 1.7.3

    conda-repo-cli 1.0.4

    conda-token 0.3.0

    conda-verify 3.4.2

    contextlib2 0.6.0.post1

    cryptography 3.4.7

    cycler 0.10.0

    Cython 0.29.23

    cytoolz 0.11.0

    dask 2021.4.0

    decorator 5.0.6

    defusedxml 0.7.1

    diff-match-patch 20200713

    distributed 2021.4.0

    docutils 0.17

    entrypoints 0.3

    et-xmlfile 1.0.1

    fastcache 1.1.0

    filelock 3.0.12

    flake8 3.9.0

    Flask 1.1.2

    fsspec 0.9.0

    future 0.18.2

    gevent 21.1.2

    glob2 0.7

    greenlet 1.0.0

    h5py 2.10.0

    HeapDict 1.0.1

    html5lib 1.1

    idna 2.10

    imagecodecs 2021.3.31

    imageio 2.9.0

    imagesize 1.2.0

    importlib-metadata 3.10.0

    iniconfig 1.1.1

    intervaltree 3.1.0

    ipykernel 5.3.4

    ipython 7.22.0

    ipython-genutils 0.2.0

    ipywidgets 7.6.3

    isort 5.8.0

    itsdangerous 1.1.0

    jdcal 1.4.1

    jedi 0.17.2

    Jinja2 2.11.3

    joblib 1.0.1

    json5 0.9.5

    jsonschema 3.2.0

    jupyter 1.0.0

    jupyter-client 6.1.12

    jupyter-console 6.4.0

    jupyter-core 4.7.1

    jupyter-packaging 0.7.12

    jupyter-server 1.4.1

    jupyterlab 3.0.14

    jupyterlab-pygments 0.1.2

    jupyterlab-server 2.4.0

    jupyterlab-widgets 1.0.0

    keyring 22.3.0

    kiwisolver 1.3.1

    lazy-object-proxy 1.6.0

    libarchive-c 2.9

    llvmlite 0.36.0

    locket 0.2.1

    lxml 4.6.3

    MarkupSafe 1.1.1

    matplotlib 3.3.4

    mccabe 0.6.1

    menuinst 1.4.16

    mistune 0.8.4

    mkl-fft 1.3.0

    mkl-random 1.2.1

    mkl-service 2.3.0

    mock 4.0.3

    more-itertools 8.7.0

    mpmath 1.2.1

    msgpack 1.0.2

    multipledispatch 0.6.0

    mypy-extensions 0.4.3

    navigator-updater 0.2.1

    nbclassic 0.2.6

    nbclient 0.5.3

    nbconvert 6.0.7

    nbformat 5.1.3

    nest-asyncio 1.5.1

    networkx 2.5

    nltk 3.6.1

    nose 1.3.7

    notebook 6.3.0

    numba 0.53.1

    numexpr 2.7.3

    numpy 1.20.1

    numpydoc 1.1.0

    olefile 0.46

    openpyxl 3.0.7

    packaging 20.9

    pandas 1.2.4

    pandocfilters 1.4.3

    paramiko 2.7.2

    parso 0.7.0

    partd 1.2.0

    path 15.1.2

    pathlib2 2.3.5

    pathspec 0.7.0

    patsy 0.5.1

    pep8 1.7.1

    pexpect 4.8.0

    pickleshare 0.7.5

    Pillow 8.2.0

    pip 21.0.1

    pkginfo 1.7.0

    pluggy 0.13.1

    ply 3.11

    prometheus-client 0.10.1

    prompt-toolkit 3.0.17

    psutil 5.8.0

    ptyprocess 0.7.0

    py 1.10.0

    pycodestyle 2.6.0

    pycosat 0.6.3

    pycparser 2.20

    pycurl 7.43.0.6

    pydocstyle 6.0.0

    pyerfa 1.7.3

    pyflakes 2.2.0

    Pygments 2.8.1

    pylint 2.7.4

    pyls-black 0.4.6

    pyls-spyder 0.3.2

    PyNaCl 1.4.0

    pyodbc 4.0.0-unsupported

    pyOpenSSL 20.0.1

    pyparsing 2.4.7

    pyreadline 2.1

    pyrsistent 0.17.3

    PySocks 1.7.1

    pytest 6.2.3

    python-dateutil 2.8.1

    python-jsonrpc-server 0.4.0

    python-language-server 0.36.2

    pytz 2021.1

    PyWavelets 1.1.1

    pywin32 227

    pywin32-ctypes 0.2.0

    pywinpty 0.5.7

    PyYAML 5.4.1

    pyzmq 20.0.0

    QDarkStyle 2.8.1

    QtAwesome 1.0.2

    qtconsole 5.0.3

    QtPy 1.9.0

    regex 2021.4.4

    requests 2.25.1

    rope 0.18.0

    Rtree 0.9.7

    ruamel-yaml-conda 0.15.100

    scikit-image 0.18.1

    scikit-learn 0.24.1

    scipy 1.6.2

    seaborn 0.11.1

    Send2Trash 1.5.0

    setuptools 52.0.0.post20210125

    simplegeneric 0.8.1

    singledispatch 0.0.0

    sip 4.19.13

    six 1.15.0

    sniffio 1.2.0

    snowballstemmer 2.1.0

    sortedcollections 2.1.0

    sortedcontainers 2.3.0

    soupsieve 2.2.1

    Sphinx 4.0.1

    sphinxcontrib-applehelp 1.0.2

    sphinxcontrib-devhelp 1.0.2

    sphinxcontrib-htmlhelp 1.0.3

    sphinxcontrib-jsmath 1.0.1

    sphinxcontrib-qthelp 1.0.3

    sphinxcontrib-serializinghtml 1.1.4

    sphinxcontrib-websupport 1.2.4

    spyder 4.2.5

    spyder-kernels 1.10.2

    SQLAlchemy 1.4.7

    statsmodels 0.12.2

    sympy 1.8

    tables 3.6.1

    tblib 1.7.0

    terminado 0.9.4

    testpath 0.4.4

    textdistance 4.2.1

    threadpoolctl 2.1.0

    three-merge 0.1.1

    tifffile 2021.4.8

    toml 0.10.2

    toolz 0.11.1

    tornado 6.1

    tqdm 4.59.0

    traitlets 5.0.5

    typed-ast 1.4.2

    typing-extensions 3.7.4.3

    ujson 4.0.2

    unicodecsv 0.14.1

    urllib3 1.26.4

    watchdog 1.0.2

    wcwidth 0.2.5

    webencodings 0.5.1

    Werkzeug 1.0.1

    wheel 0.36.2

    widgetsnbextension 3.5.1

    win-inet-pton 1.1.0

    win-unicode-console 0.5

    wincertstore 0.2

    wrapt 1.12.1

    xlrd 2.0.1

    XlsxWriter 1.3.8

    xlwings 0.23.0

    xlwt 1.3.0

    xmltodict 0.12.0

    yapf 0.31.0

    zict 2.0.0

    zipp 3.4.1

    zope.event 4.5.0

    zope.interface 5.3.0


    In [6]:

  • clli
    clli Newcomer
    https://community.developers.refinitiv.com/discussion/comment/89095#Comment_89095
    I am using python 3.8
  • wasin.w
    wasin.w admin

    Hello @clli

    According to the given code, I cannot find the Eikon Data API methods or functions.

    import sys
    sys.path.append(r'C:\users\clli\python_prod\Lib\site-packages')


    from RAW_Daily_imports import dailyimport
    test=dailyimport(justdata=True)


    Starting NAV import process
    dailypxfile()

    The pip list command results also do not contain "eikon 1.1.14" package too.

    Can you replicate the issue with the Quick Start or Tutorials code examples?

    If the RAW_Daily_imports module uses the Eikon Data API library, could you please share the snippet codes that call Eikon Data API methods?


  • wasin.w
    wasin.w admin
    https://community.developers.refinitiv.com/discussion/comment/89372#Comment_89372
    Hello @clli

    Does the problem still persist in your environment?

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