Configuration issues with RDP for Python

jgarden · December 2021

Trying to follow along with the example notebooks but cannot seem to get the package to load outside of the example notebooks. to be clear, I've set up the config json with my appkey. I am currently using Eikon Desktop v 4.0.56

Jirapongse · January 2022

@jgarden

You may have another config module installed on the machine.

refinitiv-data works with python-configuration.

However, if I install another config 0.5.1 module, I will get the following error.

pf · January 2022

Hi @jgarden,

It seems that config module isn't imported from python-configuration package.

Could you describe your environment ?
And check installed packages ? (ex: "pip list" result)

jgarden · January 2022

Jupyterlab ==3.1.7

pandas == 1.3.2

numpy==1.21.2

python-configuration ==0.8.2

refinitiv-data == 1.0.0b6

Pip list is really long what else would you need to see?

jgarden · January 2022

https://community.developers.refinitiv.com/discussion/comment/89303#Comment_89303

Hi thanks so much, yes this is in fact the issue and I have solved it by changing the name of a different config file.

Sully · August 2022

I had to reinstall the refinitiv-data library to get it to work.

pip install --upgrade --force-reinstall refinitiv-data

Configuration issues with RDP for Python

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Configuration issues with RDP for Python

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