404 Error with APIPROXY

ben02
ben02 Newcomer
in Eikon Data APIs

Hi,

I was following along this: https://developers.refinitiv.com/en/article-catalog/article/eikon-data-api-python-troubleshooting-refinitiv

step 7 that doesn’t work (http://localhost:9060/api/status says it can’t be reached). I don't see the "APIPROXY" portion in the log file. I do see the "SIDEBYSIDE" starting and I can go to http://localhost:9000/ping?all..

I tried installing some of the packages I found in other answers on this forum but those didn't work either.

When I try and run the following code:

import eikon as ek

ek.set_app_key('fxxxxxxxxxxxxxxxxxc')

ek.get_news_headlines('R:LHAG.DE', date_from='2019-03-06T09:00:00', date_to='2019-03-06T18:00:00')

I get:

2022-01-28 16:17:54,513 P[17140] [MainThread 15908] Error code 404 | Client Error: <!DOCTYPE html>

<html lang="en">

<head>

<meta charset="utf-8">

<title>Error</title>

</head>

<body>

<pre>Cannot POST /api/v1/data</pre>

</body>

</html>

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Best Answer

  • raksina.samasiri
    raksina.samasiri admin
    Answer ✓

    Hi @ben02 ,

    As checked, your account subscription type is Eikon - Exchange Pricing, which does not have an access to the Eikon Data API.

    Please contact your account manager to adjust your subscription in case you'd like to use the API.

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