ReadTimeout('The read operation timed out')

I want to get the constituents of the ETF IEUS.DE with this part of a Jupyter Notebook:
rd.open_session()
# Get constituents for ETF
response2 = fundamental_and_reference.Definition(
universe = "IEUS.DE",
fields = ["TR.ETPConstituentRIC,TR.ETPConstituentName"],
).get_data()
response2.data.df
I get the error
An error occurred while requesting URL('https://api.refinitiv.com/data/datagrid/beta1/').
ReadTimeout('The read operation timed out')
When doing a similar request for STOXX with "TR.CommonName", everything works fine.
What should I do to avoid this error?
Best Answer
-
Thank you for reaching out to us.
You can try to increase the HTTP Request Timeout by changing its value in the Refinitiv Data Library configuration file (refinitiv-data.config.json).
{
"http": {
"request-timeout": 60
},
"logs": {
"level": "debug",
"transports": {
"console": {
"enabled": false
},
"file": {
"enabled": false,
"name": "refinitiv-data-lib.log"
}
}
},
"sessions": {
"default": "desktop.workspace",
...To load the configuration file, please refer to the example on GitHub.
0
Answers
-
Thank You very much! I increased the request-timeout to 120 and now it works!
0 -
Dear @Jirapongse thank you for suggestion. I have the same problem. Is there a way to specify the request-timeout somewhere in the code as I don't use config file, but login like below?
session = rd.session.platform.Definition(
app_key = os.environ['rdp_key_dev'],
grant=rd.session.platform.GrantPassword(
username=os.environ['rdp_username_dev'],
password=os.environ['rdp_pass_dev']),
signon_control=True).get_session()
session.open()
rd.session.set_default(session)0 -
Hi @Anufriyev
You can config the timeout in code prior to opening the session:
rd.get_config()["http.request-timeout"] = 120
0 -
Hi @nick.zincone Thank you for advice. That worked.
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