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    • ReadTimeout('The read operation timed out')

    torben1
    torben1 Newcomer
    in Refinitiv Data Platform

    I want to get the constituents of the ETF IEUS.DE with this part of a Jupyter Notebook:

    rd.open_session()
    # Get constituents for ETF
    response2 = fundamental_and_reference.Definition(
    universe = "IEUS.DE",
    fields = ["TR.ETPConstituentRIC,TR.ETPConstituentName"],
    ).get_data()

    response2.data.df


    I get the error 

    An error occurred while requesting URL('https://api.refinitiv.com/data/datagrid/beta1/').
        ReadTimeout('The read operation timed out')


    When doing a similar request for STOXX with "TR.CommonName", everything works fine.

    What should I do to avoid this error?



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    Best Answer

    • Jirapongse
      Jirapongse ✭✭✭✭✭
      Answer ✓

      @torben1

      Thank you for reaching out to us.

      You can try to increase the HTTP Request Timeout by changing its value in the Refinitiv Data Library configuration file (refinitiv-data.config.json).

      {
          "http": {        
              "request-timeout": 60        
          },
        "logs": {
          "level": "debug",
          "transports": {
            "console": {
              "enabled": false
            },
            "file": {
              "enabled": false,
              "name": "refinitiv-data-lib.log"
            }
          }
        },
        "sessions": {
          "default": "desktop.workspace",
      ...

      To load the configuration file, please refer to the example on GitHub.

      1688528194730.png

    Answers

    • torben1
      torben1 Newcomer

      Thank You very much! I increased the request-timeout to 120 and now it works!


    • Anufriyev
      Anufriyev Explorer

      Dear @Jirapongse thank you for suggestion. I have the same problem. Is there a way to specify the request-timeout somewhere in the code as I don't use config file, but login like below?

      session = rd.session.platform.Definition(
                          app_key = os.environ['rdp_key_dev'], 
                          grant=rd.session.platform.GrantPassword(
                                      username=os.environ['rdp_username_dev'],
                                      password=os.environ['rdp_pass_dev']),
                          signon_control=True).get_session()
      session.open()
      rd.session.set_default(session)
    • nick.zincone
      nick.zincone admin

      Hi @Anufriyev

      You can config the timeout in code prior to opening the session:

      rd.get_config()["http.request-timeout"] = 120
    • Anufriyev
      Anufriyev Explorer

      Hi @nick.zincone Thank you for advice. That worked.

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