I tried using the ESG CUSTOM SCORING TEMPLATE for retrieving ESG scores from all companies of each industry using Refinitiv Excel Add-in. However, the values of the ESG score do not match with the values which are presented in the Refinitiv Eikon Workspace (see screenshots).
I am wondering if this is a common error? Perhaps there is a simpler way of obtaining ESG ratings for the full coverage in reporting year 2021?