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Stephane Rossi avatar image
76 ●8 ●2 ●11

Issue with Rest request for ExtractRawResult

Hi,

Some time when using the ExtractRawResult I don't get the expected reply.

Usually I get 202 when the request is not ready and 200 when done with the Json data. But time to time I get 200 with the output of this link (like one part of my URL is dropped...):

https://hosted.datascopeapi.reuters.com/RestApi/v1/

My Url used for the request is:

http://hosted.datascopeapi.reuters.com/RestApi/v1/Extractions/ExtractRawResult(ExtractionId='0x05b6ab5d101b3016')

The issue start yesterday (all working fine before), any change on your side?

Thanks

Stephane

dss-rest-apidssdatascope-select
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Christiaan Meihsl avatar image
13.7k ●26 ●8 ●12

@Stephane Rossi and @carla.martinez,

I noticed the same issue today. The location URL is sometimes erroneously returned to you as an http instead of https URL (which is exactly what I see from your post Stephane). There must be an issue on the servers, the location URL should always be https.

As a temporary workaround you could check the location URL, and force it to https.

I have escalated this to the DSS team.

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Stephane Rossi avatar image Stephane Rossi

Thanks I see that.

I have already a case open on the support: 05502957

Christiaan Meihsl avatar image Christiaan Meihsl Stephane Rossi

Ok, thank you for that info.

Christiaan Meihsl avatar image Christiaan Meihsl

@Stephane Rossi and @carla.martinez, the support teams say the issue is solved now. I just made a few tests, it looks ok.

Stephane Rossi avatar image Stephane Rossi Christiaan Meihsl

Yes all fine now on my side

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carla.martinez avatar image
54 ●4 ●5 ●9

I have the same issue since yesterday as well. I'm getting the same output as the OP with status 200, but in my case I'm performing time series extraction requests.

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Stephane Rossi avatar image
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Thanks, then that confirm an issue on Thomson Reuters side

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