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Hi,
We are trying to extract close prices for some indices via the python API but are repeatedly getting timeout issues. Is there any thresholds for python API.
our inputs are 15 days gap between start and end date. passing around 200 list of RICS.
ek.get_timeseries(listOfRICs,'*',start_date = startDate,end_date=endDate,interval='daily',raw_output=True)
Thanks.
Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query? If yes please click the 'Accept' text next to the reply. This will guide all community members who have a similar question. Otherwise please post again offering further insight into your question. Thanks, AHS
Hello again!
Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?
If yes please click the 'Accept' text next to the reply. This will guide all community members who have a similar question. Otherwise please post again offering further insight into your question.
Thanks,
AHS
Hi @puneet.mahajan.
Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query? If so please can you click the 'Accept' text next to the appropriate reply. This will guide all community members who have a similar question.
Thanks
AHS
Is this still an outstanding issue for you? Can you please provide information requested by Alex to investigate the issue further?
But if it resolved, please can you click the 'Accept' text next to the appropriate reply. This will guide all community members who have a similar question.
Thanks,
AHS
If the issue has been resolved, can you please come back and share the answer which will benefit other community members for a similar question.
Otherwise, kindly provide the information required by @Alex Putkov. to investigate this issue further. Thank you in advance.
AHS
Hi Uday,
Eikon API Proxy throttles requests to the max rate of 3 per second. If you're sending a single request for 188 RICs you won't be affected by the throttling at all. If you send multiple requests in quick succession you will be affected by throttling, but I don't think the throttling would result in the timeout errors you experienced. On my end I have no problem at all retrieving timeseries of the last 15 daily close values for 188 RICs in a single request. I can also request timeseries in a loop. When I do that the requests are queued by the Eikon API Proxy and sent upstream at the rate of 3 requests per second. I have not experienced any timeout errors while doing this.
Can you provide more details on the patterns of the timeout errors you've seen? Are you able to retrieve any timeseries at all? Do you always get a timeout whenever you request timeseries? Or does this only happen under certain conditions?
The output is currently limited at 3,000 (shared limit), so your list of 200 RICs will only get you 15 rows.
Please also see the following questions:
https://community.developers.refinitiv.com/questions/6355/bug-in-get-timeseries.html
Hi Joris,
Thanks for your reply, But we are not crossing 3000 definitely.
we are passing exactly 188 RIC id's in list and 15 days gap between start and end date always.
Max number should be 2820.
Is there any time interval also between each request or specific number of requests in an interval.
Thanks,
Uday
