I've successfully installed Eikon API Proxy and used Python to retrieve data. After a while, I've logged off form Eikon API Proxy and tried to log in again. However, since then I've never been able to run Eikon API Proxy with success. In fact, every time that I run Eikon API Proxy I observe a loading page for ~1 second and then the application terminates to run immediately without providing any error message (I'm not even asked to provide the log in credentials anymore).
- Window 10 - 64 bit.
- EikonAPIProxyinstaller-win32-x64_1.0.85_3_0.
- I've tried to run Eikon API Proxy as Administrator.
- I've tried to uninstall and reinstall Eikon API Proxy.
Has anyone experienced and found a fix for this problem? Any ideas to solve this problem?
----- EDIT -----
Eikon.20170726.p7172.log:
2017-07-26T16:35:28.818Z - info: Starting process 7172 with command line: C:\Users\User\AppData\Local\Eikon API Proxy\EikonAPIProxy.exe
2017-07-26T16:35:28.880Z - info: Starting...
2017-07-26T16:35:28.880Z - info: Reading product manifest
2017-07-26T16:35:28.880Z - info: Async loading of component C:\Users\User\AppData\Local\Eikon API Proxy\resources\app.asar\scripting-proxy\index.js
2017-07-26T16:35:29.162Z - info: Async loading of component C:\Users\User\AppData\Local\Eikon API Proxy\resources\app.asar\scripting-proxy\configurationManager.js
2017-07-26T16:35:29.224Z - info: ... successfully bootstrapped
2017-07-26T16:35:29.224Z - info: [Eikon API Proxy] Eikon API Proxy is starting ...
2017-07-26T16:35:29.224Z - info: [Eikon API Proxy] Process Id is 7172
2017-07-26T16:35:29.240Z - info: [Eikon API Proxy] System Information: {"type":"Windows_NT","platform":"win32","architecture":"x64","release":"10.0.14393","memory":7167.55078125}
2017-07-26T16:35:29.240Z - info: [Eikon API Proxy] Application Information: {"path":"C:\\Users\\User\\AppData\\Local\\Eikon API Proxy\\resources\\app.asar","version":"1.0.85","local":"en-US"}
2017-07-26T16:35:34.424Z - error: [Main] An error occurred. Details: Unhandled Rejection at: Promise [object Promise] reason: Unknown setting "COMMON.DEPLOYMENTPORTAL.URL"
2017-07-26T16:35:34.440Z - error: [Main] An error occurred. Details: Unhandled Rejection at: Promise [object Promise] reason: TypeError: Cannot read property 'Symbol(Symbol.iterator)' of undefined