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RIC returned using datascopr ftp is missing using REST API

Hi,

We are currently trying to migrate from datascope ftp mode to dataascope Rest api and we encoutered some issues.

The REST API does not return any Data for some RIC

ie (RON4Y=COBA)

Is there some reason for that ?

dss-rest-apidatascope-selectdssricsFTP
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Hello @amarocco,

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query? If yes please click the 'Accept' text next to the reply. This will guide all community members who have a similar question. Otherwise please post again offering further insight into your question.

Thanks,

-AHS

Hello @amarocco,

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query? If yes please click the 'Accept' text next to the reply. This will guide all community members who have a similar question. Otherwise please post again offering further insight into your question.

Thanks,

-AHS

The client has submitted the case# 06020764 for this issue. The issue has been solved by changing the following user code from:
"ValidationOptions": null,
"UseUserPreferencesForValidationOptions": false
to:
"ValidationOptions": null,
"UseUserPreferencesForValidationOptions": true

Upvotes
Accepted
31 0 3 2

We finally raise a Case and get as answer to change the request from:

"ValidationOptions": null,
"UseUserPreferencesForValidationOptions": false
to:
"ValidationOptions": null,
"UseUserPreferencesForValidationOptions": true

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Upvotes
32.2k 40 11 20

I see the same.

Historical Search returns

{
    "@odata.context": "https://hosted.datascopeapi.reuters.com/RestApi/v1/$metadata#Collection(ThomsonReuters.Dss.Api.Search.HistoricalSearchResult)",
    "value": [
        {
            "Identifier": "RON4Y=COBA",
            "IdentifierType": "Ric",
            "Source": "",
            "Key": "VjF8MHgzMDAwMDAwMDAwMDAwMDAwfDB4MzAwMDAwMDAwMDAwMDAwMHx8fHx8fHxST040WT1DT0JBfA",
            "Description": "Historical Instrument",
            "InstrumentType": "Unknown",
            "Status": "Valid",
            "DomainCode": "6",
            "FirstDate": "2011-06-09T00:00:00.000Z",
            "LastDate": "2017-11-09T00:00:00.000Z",
            "History": []
        }
    ]
}  

But extractions of data come back as "not found".

Looks like you'd like us to investigate a content gap, not an API question.

Kindly contact TRTH V2 content team via Raise A Case,

selecting product Tick History V2. Ok?

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In our case the issue was with IntradayRequest we spent 3 days with a THTH case for nothing.

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