Python and Eikon API error: request.exceptions.HTTPError:

Eikon Data API sends requests to this URL: http://localhost:{port}/api/v1/data in order to get the data. If you use Eikon API Proxy, the default port number is 36036. However, if you use Eikon, the default port number is 9000.

From the error, it returns 404 Not Found. Therefore, the application that listens on that port is unable to provide a response for this URL: http://localhost:{port}/api/v1/data.

From the question, I assume that you are connecting Eikon Data API with Eikon. Therefore, the default port is 9000.

To verify the problem, please run "netstat -anb" as Administrator to verify all listening TCP port. The TCP port 9000 must be owned by EikonBox.exe.

 TCP    127.0.0.1:9000         0.0.0.0:0              LISTENING
[Eikonbox.exe]

You can try http://localhost:9000/api/v1/data with your browser. You should see Internal Server Error instead of Not Found.

@aquilesjlp300
I don't think adding anything to Trusted Sites in Internet Options would be helpful here. What I think would be very helpful is to follow the suggestion @Jirapongse made: run Windows Command Prompt as Administrator and execute "netstat -anb" command. Then in the table returned by netstat see two things:
1. Which process is listening on TCP 127.0.0.1:9000?
2. Which ports Eikonbox.exe processes are listening to on the localhost?
If you could share your observations on the two questions above, this I think would be very helpful.

@aquilesjlp300

Yes, it shows that Eikon is properly listening on TCP port 9000. Can you run a postman tool to send a POST request to http://localhost:9000/api/v1/data to verify the problem?

The response of the POST request should be 200 OK.

You can download postman from https://www.getpostman.com/.

@aquilesjlp300

Please let us know, if you have any update on this question.

It could be a permission issue. Please follow steps in this question to verify the problem.

Eikon desktop uses TCP port 9000 as a default port for API proxy. Eikon API Proxy uses TCP port 36036 as a default port for API proxy.

Please follow steps in this question to verify the Eikon desktop log file. If you don't see APIPROXY in the log file, it means that you can't use API Proxy with Eikon Desktop.

[2018-01-10 13:44:36.155|show] (app) PO: SIDEBYSIDE,APIPROXY

@aquilesjlp300
It seems there's something wrong with your Eikon account entitlements. In order to progress this issue we need to check your account. Can you provide the UUID for the Eikon account you use? You can find it by selecting Help - About Thomson Reuters Eikon from the main Eikon menu, and clicking on User Details in the About dialog box.