After screening a case, we get multiple results, one of those results in the list is 'e_tr_wci_689207' however when get the profile, we receive a 404 status not found error. How is this possible. The screen case is initiated just a second before getting the results.
Thank you for your query, you are right i have got the same result 404 not found, may i know how long ago your screening was done please? Possibly the profile was just removed due to recent WC Content Updates? is it feasible you can redo your search online with WC1 now and see if this profile will come back please?