Which resources are we talking about here. user's account usage or is it from Reuters side. and how is expected to be fixed.
According to the StatusText the item is being moved to a less loaded server - this could be due to cache duplication or perhaps after the existing server has gone down - although for this second scenario you should have received an "A23:Source has gone down" message prior to the A24 message.
After the A24 message do you subsequently receive an Unsolicited Refresh message (or a Status with dataState OK)?
Can you provide the rest of the StatusMsg - State and StatusText?
The statusCode of NoResources can apply to several different situations. e.g. when encoding a message incorrectly or using the wrong servicename is during a Post etc.
It is highly unlikely to be an account usage issue.