Which resources are we talking about here. user's account usage or is it from Reuters side. and how is expected to be fixed.
Hi @rkamra
According to the StatusText the item is being moved to a less loaded server - this could be due to cache duplication or perhaps after the existing server has gone down - although for this second scenario you should have received an "A23:Source has gone down" message prior to the A24 message.
After the A24 message do you subsequently receive an Unsolicited Refresh message (or a Status with dataState OK)?
Can you provide the rest of the StatusMsg - State and StatusText?
The statusCode of NoResources can apply to several different situations. e.g. when encoding a message incorrectly or using the wrong servicename is during a Post etc.
It is highly unlikely to be an account usage issue.
@umer.nallaother details are below. what do you think.
streamState : Open dataState : Suspect statusCode : NoResources statusText : A24: Moving item to new server which has lower server Id. serviceName : hEDD