API Data limits for eikon API PROXY

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Question by me39 · Oct 03, 2019 at 07:45 AM · eikon eikon-data-api workspace python workspace-data-api refinitiv-dataplatform-eikon api-limits error429

API Data limits for eikon API PROXY

How is it possible to check data usage and see whether the limit is approaching?

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Answer 1 · 2019-10-14T23:52:58Z

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Answer by Alex Putkov.1 · Oct 14, 2019 at 11:52 PM

@me39
The limits and their threshold values are documented here.
In most cases it's fairly obvious which limit has been breached. In rare cases when it's not obvious you can generate SxS log as described in this article. When the trace level is set to the maximum the log file will contain details about every request submitted using Eikon Data APIs. For every request that was denied the log file will tell you the reason, i.e. which specific usage limit was breached.

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Answer 2 · 2019-10-03T09:00:02Z

REFINITIV

Answer by chavalit-jintamalit · Oct 03, 2019 at 09:00 AM

Hi @me39

It is not possible to check the data usage.

However, in Refinitiv, we have an internal tool to track on the usage.

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me39 · Oct 03, 2019 at 12:28 PM 0

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Who should I contact, to get this info?

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chavalit-jintamalit ♦♦ me39 · Oct 04, 2019 at 03:08 AM 0

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Hi @me39

I think we do not provide this information to users.

me39 chavalit-jintamalit ♦♦ · Oct 04, 2019 at 09:21 AM 0

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Well then it becomes very difficult for us to debug the problem? Like how can we adjust our data retrieval to so they fall within limits, if can´t know the limits we´ve breached?

API Data limits for eikon API PROXY

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