I am unable to successfully ping the Eikon Side by Side server, even though I can see the process running. What is the process to troubleshoot this error?
WIth Eikon Desktop running, using Process Explorer, I can see 3 processes with 'DesktopSxS' as part of the process name. All 3 processes are EikonBox.exe processes. This seems to confirm that Side by Side is running.
However, when I send a 'get' to 'http://127.0.01:9000/ping', I don't get any response.
How can this error by troubleshooted?