ek.get_timeserires | 404 error : Error code 404

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Question by bwang1 · Nov 26, 2019 at 10:46 PM · get_timeseries error code 404

ek.get_timeserires | 404 error : Error code 404

trying to get the python example working. i got a Dev API key, but when i run the time series api call: ek.get_timeseries([MSFT.O], start_date=2016-01-01, end_date=2018-07-26) i get a 404 error : Error code 404 | Client Error: Cannot POST /api/v1/data.

python code:

import eikon as ek

ek.set_app_key('***************')

ek.get_timeseries(["MSFT.O"], start_date="2016-01-01", end_date="2018-07-26")

I am able to use Eikon app to get price history

I generated the key using Eikon

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Answer 1 · 2019-11-27T04:48:12Z

REFINITIV

Best Answer

Answer by chavalit.jintamalit · Nov 27, 2019 at 04:48 AM

Hi @bwang1

I suspect that your Eikon account may not have permission to use API feature.

Please try step no. 7 in this article, https://developers.refinitiv.com/article/eikon-data-apipython-troubleshooting-connection-issues-refinitiv

And check if you have API endpoint enabled or not?

I also checked in Eikon user database and I could not find your email, bwang@<xx...xx>tal.com

Please also edit your question to remove the API key, you should not post your API key in public forum.

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ek.get_timeserires | 404 error : Error code 404

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