ek.get_timeserires | 404 error : Error code 404

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Question by bwang1 · Nov 26, 2019 at 10:46 PM · eikon eikon-data-api workspace python workspace-data-api refinitiv-dataplatform-eikon error-404

ek.get_timeserires | 404 error : Error code 404

trying to get the python example working. i got a Dev API key, but when i run the time series api call: ek.get_timeseries([MSFT.O], start_date=2016-01-01, end_date=2018-07-26) i get a 404 error : Error code 404 | Client Error: Cannot POST /api/v1/data.

python code:

import eikon as ek

ek.set_app_key('***************')

ek.get_timeseries(["MSFT.O"], start_date="2016-01-01", end_date="2018-07-26")

I am able to use Eikon app to get price history

I generated the key using Eikon

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Answer 1 · 2019-11-27T04:48:12Z

REFINITIV

Best Answer

Answer by chavalit-jintamalit · Nov 27, 2019 at 04:48 AM

Hi @bwang1

I suspect that your Eikon account may not have permission to use API feature.

Please try step no. 7 in this article, https://developers.refinitiv.com/article/eikon-data-apipython-troubleshooting-connection-issues-refinitiv

And check if you have API endpoint enabled or not?

I also checked in Eikon user database and I could not find your email, bwang@<xx...xx>tal.com

Please also edit your question to remove the API key, you should not post your API key in public forum.

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Answer 2 · 2020-06-08T10:11:47Z

Answer by kaustubh · Jun 08, 2020 at 10:11 AM

Hi Chavalit, I am unbale to see the API endpoint enabled as mention in step 7. How to resolve the same?

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REFINITIV

chavalit-jintamalit ♦♦ · Jun 08, 2020 at 10:39 AM 0

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Hi @kaustubh

I just checked and found out that you are using Eikon Core variant.

This Eikon tier does not include API feature.

Please contact your account manager to discuss the product tier.

Thanks.

ek.get_timeserires | 404 error : Error code 404

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