question

Upvotes
Accepted
15 0 6 9

Could you please advise the reason for sending request failed error ? or is there any DSS rest API down yesterday(24/09/2020) at 4:30 PM EST ?

We are retrieving CDOR Rates using EndOfDayPricingExtractionRequest from our .net program using DSS rest API daily.
Our program in server was unable to send extraction request and retrieve CDOR rates Yesterday(24/09/2020) at 4:30 PM EST.

Getting below error
An error occurred while sending the request.

But now we are able to retrieve rates from the program in our development machine.

Could you please advise the reason for sending request failed error ? or is there any DSS rest API down yesterday(24/09/2020) at 4:30 PM EST ?

dss-rest-apidssdatascope-selectdss-gui
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Answer

· Write an Answer
Upvotes
Accepted
87.5k 294 53 79

@RB5NBVICDORSupport

Please directly contact the DSS support team via MyRefinitiv to verify if there was an outage on that day.


1601345483218.png (15.4 KiB)
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.