Upgrade from Eikon -> Workspace. Learn about programming differences.

For a deeper look into our Eikon Data API, look into:

Overview |  Quickstart |  Documentation |  Downloads |  Tutorials |  Articles

question

Upvotes
Accepted
3 0 2 2

Can clients access Eikon API with Eikon Core?

I have a client that says he cannot retrieve data from Eikon API in external environment and we validate everything is OK with app key generation, sintax and notebooks.

eikoneikon-data-apipythonrefinitiv-dataplatform-eikonworkspaceworkspace-data-api
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Upvotes
Accepted
10.1k 18 6 9

@tulio.villalta Eikon Core (and Eikon for Exchanges) variants do not have access to the Eikon Data API - the user would need to upgrade to a variant which provides access to the Eikon Data API. Eikon Core users do still have access to the older COM APIs - you can find out more here - but they are more difficult to use with Python. Best to upgrade for a far superior experience.

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Upvotes
16.9k 80 39 63

Hi @tulio.villalta,

You will need to provide some more information. What do you mean by "external environment"? When they use the API, does it fail with an error? If so, you will need to provide an example that fails. If not, you will need to provide the code that cannot retrieve data to better understand what they are trying to do.

thanks.

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Upvotes
3 0 2 2

Hello Nick, thanks for the quick response.

Please see code that client has provided:




api-1.png (68.1 KiB)
api-2.png (100.6 KiB)
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Upvotes
16.9k 80 39 63

Thanks @tulio.villalta.

Can you provide the following:

  1. Version of the API. They can do this using: ek.__version__
  2. Within a browser, have them type the following URL: http://localhost:9000/ping?all
  3. Have they had success with this application in the past?
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Upvotes
4.3k 2 4 5

To check if user has a variant of Eikon available for Eikon API, open http://localhost:9000/api/status

If it's OK, response should be : {"statusCode":"ST_PROXY_READY","version":"2.6.3"}

If not, the message will be something like "API Proxy not available ..."

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.