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Question by igorg · Nov 18, 2020 at 06:08 PM · rfa

RFA. Upcoming mandatory upgrade instructions

Hello,

We've got a notification about upcoming mandatory upgrades for different products. One of them is RFA.

Link to email: http://app.info.accelus.thomsonreuters.biz/e/es.aspx?s=2922&e=387823&elqTrackId=6e05c8e625c84b1b8c00b8437dbe83cc&elq=fddb1c2af0d841c793028ca7907f1b40&elqaid=15991&elqat=1

We use RFA 7.6.2 32 bit C++ API.

  • Where can we find the instructions for this upgrade?
  • Where can we find new domains/urls to connect to the servers?

Thanks,

Igor


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Answer by Gurpreet · Nov 18, 2020 at 10:36 PM

Hello @igorg,

The change mentioned for RFA API is going to be available in December as per the notification. There is a notification being sent out to customers and will include a summary of changes which might be required.

Are you connecting to an in-house TREP system?

@Tirthankar.Bhaumik, Are you able to provide any more updates at this time.

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igorg · Nov 19, 2020 at 02:19 PM 0
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we connect to some server on your side using HEDD protocol (not sure about the name)

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