Unpopulated TR.ExchangeCountry vs. populated TR.HeadquartersCountry
Requesting data from indices, I stumbled upon a particular stock (APG.N) for which I couldn't retrieve TR.ExchangeCountry but had a successful request for TR.HeadquartersCountry (I attached two more companies for which both requests are successful).
df, e = ek.get_data(['APG.N', 'PAGP.N', '1089.HK'], ['TR.ExchangeCountry', 'TR.HEadquartersCountry'])
The outcome is:
Instrument Country of Exchange Country of Headquarters
0 APG.N None United States of America
1 PAGP.N United States of America United States of America
2 1089.HK Hong Kong Hong Kong
[{'code': 416, 'col': 1, 'message': "Unable to collect data for the field 'TR.ExchangeCountry' and some specific identifier(s).", 'row': 0}]
Is there a particular reason why this might have occurred?
Thanks in advance!
Best Answer
Content integrity issues such as missing or incorrect data are best reported to Refinitiv Helpdesk, which can be reached by using Contact Us capability in your Eikon application, calling the Helpdesk number in your country or by visiting MyRefinitiv.
I opened case 09467435 with the Helpdesk on your behalf. The Helpdesk will investigate the issue and get back to you.
