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Question by alex.koh · Jan 14 at 07:04 AM · codebook

Codebook reconnecting indefinitely

Hi, how do I resolve this issue? I tried clearing cache but to no avail. Restarting kernel does not help too. Thanks.

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Answer by chavalit.jintamalit · Jan 14 at 07:39 AM

Hi @alex.koh

Do you lauch Codebook on Eikon Desktop or Eikon Web?

If you are launching Codebook on Eikon Web, please try to clear cookie and enable cookie.

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