Codebook reconnecting indefinitely

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alex.koh Newcomer

January 2021 in Eikon Data APIs

Hi, how do I resolve this issue? I tried clearing cache but to no avail. Restarting kernel does not help too. Thanks.

Tagged:

• python
• eikon
• workspace
• codebook
• eikon-data-api
• refinitiv-dataplatform-eikon
• workspace-data-api

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Best Answer

• 

  chavalit-jintamalit admin

  January 2021 Answer ✓

  Hi @alex.koh

  Do you lauch Codebook on Eikon Desktop or Eikon Web?

  If you are launching Codebook on Eikon Web, please try to clear cookie and enable cookie.

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