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Web GUI immediate schedules not returning data

Hi, I've just started a free trial period with Tick History/Data Scope select. I'm using the DSS Web GUI in an attempt to view FX rates data (RIC's: GPB= and AUD=). However, no data is returned when using any of the tick history report templates, only empty columns. I've tried dates year 2019, the year 2020, the month Jan 2021, and day 24 Feb 2021. None return data.

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Hi @charles.shelbourne,

In your report template, have you selected any fields for extraction? The fields are selected in the fields tab. After you have defined an instrument list and created a report template, you will have to run the extraction either immediately or on demand.

If you need a demo of the DSS web GUI, please contact your Refinitiv account manager.


#RIC,Domain,Date-Time,GMT Offset,Type,Open,High,Low,Last,Volume,No. Trades,Open Bid,High Bid,Low Bid,Close Bid,No. Bids,Open Ask,High Ask,Low Ask,Close Ask,No. Asks,Open Yld,High Yld,Low Yld,Close Yld,No. Ylds,Open Bid Yld,High Bid Yld,Low Bid Yld,Close Bid Yld,No. Bid Ylds,Open Ask Yld,High Ask Yld,Low Ask Yld,Close Ask Yld,No. Ask Ylds,Open Zero Yld,High Zero Yld,Low Zero Yld,Close Zero Yld,No. Zero Ylds,Open Discount Factor,High Discount Factor,Low Discount Factor,Close Discount Factor,No. Discount Factors,Open Bid Size,High Bid Size,Low Bid Size,Close Bid Size,Open Ask Size,High Ask Size,Low Ask Size,Close Ask Size
AUD=,Market Price,2021-02-24T05:00:00.000000000Z,+0,Intraday 1Min,,,,,,,0.7912,0.7913,0.7909,0.7912,99,0.7913,0.7915,0.7912,0.7914,99,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
AUD=,Market Price,2021-02-24T05:01:00.000000000Z,+0,Intraday 1Min,,,,,,,0.7913,0.7913,0.7909,0.7912,104,0.7914,0.7915,0.7913,0.7914,104,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
AUD=,Market Price,2021-02-24T05:02:00.000000000Z,+0,Intraday 1Min,,,,,,,0.7912,0.7913,0.791,0.7912,97,0.7914,0.7916,0.7913,0.7913,97,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
AUD=,Market Price,2021-02-24T05:03:00.000000000Z,+0,Intraday 1Min,,,,,,,0.7909,0.7912,0.7908,0.791,99,0.7915,0.7915,0.7911,0.7912,99,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
AUD=,Market Price,2021-02-24T05:04:00.000000000Z,+0,Intraday 1Min,,,,,,,0.7911,0.7911,0.7909,0.791,63,0.7912,0.7912,0.7911,0.7911,63,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
AUD=,Market Price,2021-02-24T05:05:00.000000000Z,+0,Intraday 1Min,,,,,,,0.791,0.7911,0.7908,0.791,109,0.7911,0.7913,0.7911,0.7912,109,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
AUD=,Market Price,2021-02-24T05:06:00.000000000Z,+0,Intraday 1Min,,,,,,,0.791,0.791,0.7907,0.791,75,0.7911,0.7913,0.7911,0.7911,75,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
AUD=,Market Price,2021-02-24T05:07:00.000000000Z,+0,Intraday 1Min,,,,,,,0.791,0.7911,0.7908,0.791,59,0.7911,0.7914,0.7911,0.7911,59,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

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