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kengo_takahashi avatar image
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Backend error 'TR.EventType' and 'TR.EventType.date'

Hello, support team.


I'm use EIKON api. this command is error.

-------------------------------

import eikon as ek

ek.set_app_id('*************************')

df, err = ek.get_data(['1313.T'], fields=['TR.EventType']) --> Backend error 400

df, err = ek.get_data(['1313.T'], fields=['TR.EventType.date']) --> Backend error 400

df, err = ek.get_data(['1313.T'], fields=['TR.TickerSymbolCode']) --> no problem.

-------------------------------

It worked fine until Sep 17th.


Please research this issue.



Best regards,


eikoneikon-data-apirefinitiv-dataplatform-eikonworkspaceworkspace-data-api
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Jirapongse avatar image   Jirapongse

@kengo_takahashi

Hi,

Thank you for your participation in the forum.

Is the reply below satisfactory in answering your question?

If yes please click the 'Accept' text next to the reply. This will guide all community members who have a similar question.

Otherwise please post again offering further insight into your question.

Thanks,

AHS

wasin.w avatar image   wasin.w

Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.

Thanks,


AHS


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raksina.samasiri avatar image
14.2k ●30 ●5 ●10

Hi @kengo_takahashi ,

I can run the code you posted without an error. (but using '1313.T', <NA> is returned so I tried with RIC '6501.T' instead and there's the data returned)

Could you please try to restart the Eikon Desktop app and/or your machine and retry running the code again?

If it's still not working, please set the debug log using the code below and copy-pasted the log here then we could do further investigation. Please also remove your credentials (applicationid, authorization) from the message before posting

ek.set_log_level(1)
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