@clli

You can try the following code.

import anyio
anyio.Lock()

Next, check the version of anyio in the C:\users\clli\python_prod\Lib\site-packages directory.

Thanks. Do you have any other recommended solution? I tried but I still face this issue.

@clli

My anyio-3.2.1 has the Lock attribute.

I found that anyio below 3.x (such as 2.2.0) doesn't have the Lock attribute.

You can check to code why the anyio doesn't have the Lock attribute.

import anyio
print(anyio.__file__)
print(open(anyio.__file__).read())

I assumed that you are still loading the old version of anyio.

Thanks. I did not see the Lock attribute in anyio. my anyio version is 3.2.1. I have attached the output here. Please assist with my next step. Thanks.

import anyio

anyio.Lock()

Traceback (most recent call last):

File "<ipython-input-7-891900de7013>", line 1, in <module>

anyio.Lock()

AttributeError: module 'anyio' has no attribute 'Lock'

print(anyio.__file__)

C:\ProgramData\Anaconda3\lib\site-packages\anyio\__init__.py

print(open(anyio.__file__).read())

__all__ = ('maybe_async', 'maybe_async_cm', 'run', 'sleep', 'current_time', 'get_all_backends',

'get_cancelled_exc_class', 'BrokenResourceError', 'BusyResourceError',

'ClosedResourceError', 'DelimiterNotFound', 'EndOfStream', 'ExceptionGroup',

'IncompleteRead', 'TypedAttributeLookupError', 'WouldBlock', 'AsyncFile', 'open_file',

'aclose_forcefully', 'open_signal_receiver', 'connect_tcp', 'connect_unix',

'create_tcp_listener', 'create_unix_listener', 'create_udp_socket',

'create_connected_udp_socket', 'getaddrinfo', 'getnameinfo', 'wait_socket_readable',

'wait_socket_writable', 'create_memory_object_stream', 'run_process', 'open_process',

'create_lock', 'create_condition', 'create_event', 'create_semaphore',

'create_capacity_limiter', 'open_cancel_scope', 'fail_after', 'move_on_after',

'current_effective_deadline', 'create_task_group', 'TaskInfo', 'get_current_task',

'get_running_tasks', 'wait_all_tasks_blocked', 'run_sync_in_worker_thread',

'run_async_from_thread', 'current_default_worker_thread_limiter',

'create_blocking_portal', 'start_blocking_portal', 'typed_attribute',

'TypedAttributeSet', 'TypedAttributeProvider')

from ._core._compat import maybe_async, maybe_async_cm

from ._core._eventloop import current_time, get_all_backends, get_cancelled_exc_class, run, sleep

from ._core._exceptions import (

BrokenResourceError, BusyResourceError, ClosedResourceError, DelimiterNotFound, EndOfStream,

ExceptionGroup, IncompleteRead, TypedAttributeLookupError, WouldBlock)

from ._core._fileio import AsyncFile, open_file

from ._core._resources import aclose_forcefully

from ._core._signals import open_signal_receiver

from ._core._sockets import (

connect_tcp, connect_unix, create_connected_udp_socket, create_tcp_listener, create_udp_socket,

create_unix_listener, getaddrinfo, getnameinfo, wait_socket_readable, wait_socket_writable)

from ._core._streams import create_memory_object_stream

from ._core._subprocesses import open_process, run_process

from ._core._synchronization import (

create_capacity_limiter, create_condition, create_event, create_lock, create_semaphore)

from ._core._tasks import (

create_task_group, current_effective_deadline, fail_after, move_on_after, open_cancel_scope)

from ._core._testing import TaskInfo, get_current_task, get_running_tasks, wait_all_tasks_blocked

from ._core._threads import (

create_blocking_portal, current_default_worker_thread_limiter, run_async_from_thread,

run_sync_in_worker_thread, start_blocking_portal)

from ._core._typedattr import TypedAttributeProvider, TypedAttributeSet, typed_attribute

# Re-export imports so they look like they live directly in this package

for key, value in list(locals().items()):

if getattr(value, '__module__', '').startswith('anyio.'):

value.__module__ = __name__

Hello @clli

I am noticed that the libraries are located on both "C:\users\<user>\python_prod\Lib\site-packages\" and "C:\ProgramData\Anaconda3\lib\site-packages\" location.

Could you create a new Conda environment, install the Eikon Data API library in that environment and re-test the issue? You can find more detail on the Isolated development environment section of the Setting up a Python development environment tutorial page.

2021-12-20 12:02:17,383 P[12576] [MainThread 8708] Eikon Proxy not running or cannot be reached. Please read the documentation on troubleshooting

2021-12-20 12:02:17,384 P[12576] [MainThread 8708] error

Traceback (most recent call last):

File "C:\Cloud\Box\Sprott Asset$\SAM Performance and Analytics\Risk\Applications\Python\Eikon_TimeSeries.py", line 41, in eikon_ts

data = ek.get_timeseries(rics,

File "C:\users\clli\python_prod\Lib\site-packages\eikon\time_series.py", line 182, in get_timeseries

ts_result = eikon.json_requests.send_json_request(TimeSeries_UDF_endpoint, payload, debug=debug)

File "C:\users\clli\python_prod\Lib\site-packages\eikon\json_requests.py", line 149, in send_json_request

raise EikonError(401, error_msg)

eikon.eikonError.EikonError: Error code 401 | Eikon Proxy not running or cannot be reached. Please read the documentation on troubleshooting

2021-12-20 12:02:17,388 P[12576] [MainThread 8708] Eikon error

Traceback (most recent call last):

File "C:\Cloud\Box\Sprott Asset$\SAM Performance and Analytics\Risk\Applications\Python\Eikon_TimeSeries.py", line 41, in eikon_ts

data = ek.get_timeseries(rics,

File "C:\users\clli\python_prod\Lib\site-packages\eikon\time_series.py", line 182, in get_timeseries

ts_result = eikon.json_requests.send_json_request(TimeSeries_UDF_endpoint, payload, debug=debug)

File "C:\users\clli\python_prod\Lib\site-packages\eikon\json_requests.py", line 149, in send_json_request

raise EikonError(401, error_msg)

eikon.eikonError.EikonError: Error code 401 | Eikon Proxy not running or cannot be reached. Please read the documentation on troubleshooting

2021-12-20 12:02:17,392 P[12576] [MainThread 8708] error

Traceback (most recent call last):

File "C:\Cloud\Box\Sprott Asset$\SAM Performance and Analytics\Risk\Applications\Python\RAW_Daily_imports.py", line 72, in dailyimport

all_data['Benchmark']=benchimport(fi('5,12',filedate,db=db),filedate, justdata,db=db)

File "C:\Cloud\Box\Sprott Asset$\SAM Performance and Analytics\Risk\Applications\Python\Dataimport.py", line 105, in file_importer

file_dict[fn]=data['TimeSeries']

TypeError: 'NoneType' object is not subscriptable

2021-12-20 12:02:17,394 P[12576] [MainThread 8708] critical

Eikon data retrieval error

Master file script error

import eikon as ek # the Eikon Python wrapper package

import pandas as pd

#set up eikon app

ek.set_app_key('XXX')

2021-12-20 12:03:47,873 P[12576] [MainThread 8708] Error: no proxy address identified.

Check if Eikon Desktop or Eikon API Proxy is running.

2021-12-20 12:03:47,875 P[12576] [MainThread 8708] Error on handshake url http://127.0.0.1:None/api/handshake : UnsupportedProtocol("Request URL is missing an 'http://' or 'https://' protocol.")

2021-12-20 12:03:47,876 P[12576] [MainThread 8708] Error on handshake url http://127.0.0.1:None/api/handshake : UnsupportedProtocol("Request URL is missing an 'http://' or 'https://' protocol.")

2021-12-20 12:03:47,877 P[12576] [MainThread 8708] Port number was not identified, cannot send any request

import eikon as ek

print(ek.__version__)

1.1.14

I have a hard time to to connect Eikon API now, after changing the anyio version to 3.2.1 in the Anaconda folder. I followed the guide and my outputs are listed below. Please advise on my next steps. Thank you.

https://developers.refinitiv.com/en/article-catalog/article/eikon-data-api-python-troubleshooting-refinitiv

1. My Eikon Desktop version:4.0.55

2. My Eikon Data APIs version:1.1.14

3.Verify that Eikon Desktop is running properly and APIPROXY service is enabled: There imight be something wrong in the API Proxy file.

Arg: C:\Program Files (x86)\Thomson Reuters\Eikon\X\Bin\Eikonbox.exe C:\Users\clli\AppData\Local\Thomson Reuters\Eikon User\Cache\LibraryCache\Apps\REFINITIVHOLDINGS.EIKON.DATAAPIPROXY\1.4.0.2\index.js -TraceLevel=-1

These parts are fine.

{"statusCode":"ST_PROXY_READY","version":"3.1.0"}
{"port":9000,"mode":"eikon4","pid":17216,"hasSecure":true,"startedTime":"Mon Dec 20 2021 11:59:34 GMT-0500 (Eastern Standard Time)","subApps":[{"path":"/heap"},{"path":"/ping"},{"path":"/api"}]}

anyio misses another attribute called 'abc' now.

import eikon

ek.set_app_key('XXX')

2021-12-20 13:12:55,940 P[12576] [MainThread 8708] Reset a Desktop session with new app_key

2021-12-20 13:12:55,967 P[12576] [MainThread 8708] Send GET request to http://127.0.0.1:9060/api/status to detect API Proxy...

2021-12-20 13:12:55,971 P[12576] [MainThread 8708] Request to http://127.0.0.1:9060/api/status

headers = {'x-tr-applicationid': '10e2f58ba50c4e58aa4ddde0c910e1f6a515c10e'}

params = None

2021-12-20 13:12:55,978 P[12576] [MainThread 8708] HTTP request failed: AttributeError("module 'anyio' has no attribute 'abc'")

2021-12-20 13:12:55,981 P[12576] [MainThread 8708] Error on checking proxy url http://127.0.0.1:9060/api/status : AttributeError("module 'anyio' has no attribute 'abc'")

2021-12-20 13:12:55,984 P[12576] [MainThread 8708] Warning: file .portInUse was not found. Try to fallback to default port number.

2021-12-20 13:12:55,988 P[12576] [MainThread 8708] Try defaulting to port 9000...

2021-12-20 13:12:55,991 P[12576] [MainThread 8708] Send GET request to http://127.0.0.1:9000/api/status to detect API Proxy...

2021-12-20 13:12:55,993 P[12576] [MainThread 8708] Request to http://127.0.0.1:9000/api/status

headers = {'x-tr-applicationid': '10e2f58ba50c4e58aa4ddde0c910e1f6a515c10e'}

params = None

2021-12-20 13:12:56,000 P[12576] [MainThread 8708] HTTP request failed: AttributeError("module 'anyio' has no attribute 'abc'")

2021-12-20 13:12:56,017 P[12576] [MainThread 8708] Error on checking proxy url http://127.0.0.1:9000/api/status : AttributeError("module 'anyio' has no attribute 'abc'")

2021-12-20 13:12:56,019 P[12576] [MainThread 8708] Try defaulting to port 36036...

2021-12-20 13:12:56,021 P[12576] [MainThread 8708] Send GET request to http://127.0.0.1:36036/api/status to detect API Proxy...

2021-12-20 13:12:56,024 P[12576] [MainThread 8708] Request to http://127.0.0.1:36036/api/status

headers = {'x-tr-applicationid': '10e2f58ba50c4e58aa4ddde0c910e1f6a515c10e'}

params = None

2021-12-20 13:12:56,031 P[12576] [MainThread 8708] HTTP request failed: AttributeError("module 'anyio' has no attribute 'abc'")

2021-12-20 13:12:56,033 P[12576] [MainThread 8708] Error on checking proxy url http://127.0.0.1:36036/api/status : AttributeError("module 'anyio' has no attribute 'abc'")

2021-12-20 13:12:56,035 P[12576] [MainThread 8708] Error: no proxy address identified.

Check if Eikon Desktop or Eikon API Proxy is running.

2021-12-20 13:12:56,037 P[12576] [MainThread 8708] Try to handshake on url http://127.0.0.1:None/api/handshake...

2021-12-20 13:12:56,040 P[12576] [MainThread 8708] Request to http://127.0.0.1:None/api/handshake

headers = {'Content-Type': 'application/json', 'x-tr-applicationid': '10e2f58ba50c4e58aa4ddde0c910e1f6a515c10e'}

params = None

2021-12-20 13:12:56,042 P[12576] [MainThread 8708] HTTP request failed: UnsupportedProtocol("Request URL is missing an 'http://' or 'https://' protocol.")

2021-12-20 13:12:56,044 P[12576] [MainThread 8708] Error on handshake url http://127.0.0.1:None/api/handshake : UnsupportedProtocol("Request URL is missing an 'http://' or 'https://' protocol.")

2021-12-20 13:12:56,048 P[12576] [MainThread 8708] Error on handshake url http://127.0.0.1:None/api/handshake : UnsupportedProtocol("Request URL is missing an 'http://' or 'https://' protocol.")

2021-12-20 13:12:56,050 P[12576] [MainThread 8708] Port number was not identified, cannot send any request

2021-12-20 13:12:56,052 P[12576] [MainThread 8708] Received notification for closed streaming session 0

2021-12-20 13:12:56,054 P[12576] [MainThread 8708] Received notification for closed streaming session 0

2021-12-20 13:12:56,056 P[12576] [MainThread 8708] Init a Desktop session with new app_key

@clli

First, we need to check if the Eikon API proxy is running properly by accessing the following URLs via a web browser.

• http://127.0.0.1:9000/ping?all
• http://127.0.0.1:9060/api/status

The output looks like this:

Next, you need to set up a new virtual environment in Conda, as mentioned by my colleague. Then, install the Eikon library in that environment to verify what the problem is.