Hi, my alerts in Eikon messenger seem to be disappearing once I have read them. Is there a way to keep and view historical alerts?
I am unable to retrieve older alerts in Messenger (see attached).
Hi @Vini ,
By design the chat room history is stored up to 90 days and way past that it gets automatically deleted. If the objective is to view past alerts/notification coming from the "Alerts app" the I would advise to view it directly on the Alerts app itself by going to the "View History" tab.
To view this click the "Bell"(Alerts) icon > Manage Alerts > View History
Everything is stored there(all triggered alerts). You even have the option to filter the alerts.