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Force logout

I get forced log out after about 8 minutes 30 seconds everytime I log in... The message I get is:
"You have been signed out of this sessions. Do you want to sign in again?"

Is there a way to keep the session connected, it is a bit annoying to get forced log out every 8 minutes.

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@mr.098890

Hi,

Please let us know if you have any updates on this question.

If it is still an issue, please post again to offer further insight into your question.

Regards,

AHS

Hello @mr.098890

Please let us know if you have any updates on this question.

If it is still an issue, please post again to offer further insight into your question.

Regards,

AHS

Hello @mr.098890,

Unfortunately, we did not hear from you in a while.

Hope that you have found the answer to your question outside of these developer forums.

I am closing this discussion thread.

1 Answer

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Hi @mr.098890,

Forced logout from where? Are you using streaming connection to get market prices. Are you using Refinitiv Data Platform REST API or RD Libraries?

Thanks.

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