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mr.098890 avatar image
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Force logout

I get forced log out after about 8 minutes 30 seconds everytime I log in... The message I get is:
"You have been signed out of this sessions. Do you want to sign in again?"

Is there a way to keep the session connected, it is a bit annoying to get forced log out every 8 minutes.

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Gurpreet avatar image
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Hi @mr.098890,

Forced logout from where? Are you using streaming connection to get market prices. Are you using Refinitiv Data Platform REST API or RD Libraries?

Thanks.

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