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How can I retrieve deals data from refinitiv 365?

Hello, I have a question about retrieving deals data on Refinitiv 365

This is my first time using Refinitiv, please understand if the question is too dumb

I have looked through all the video guides, and they said I have to install an app in order to retrieve deals data

The process: Settings -> Options -> Apps -> Deal Analytics

But I cannot see the options

screenshot-2022-05-17-at-84131-am.jpg


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hi @yangliu5

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?
If so please can you click the 'Accept' text next to the appropriate reply? This will guide all community members who have a similar question.

Thanks,
AHS

1 Answer

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@yangliu5

You can contact the Product Support team directly via the Help menu.

1652762179173.png The support team will contact you and provide you with answers for your questions.



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