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Why "GET SEQ-case-investigate-results: Get screening results" doesn't obtain data?

Hello.

We have a question about some tests we are launching.

Our data:

API Key: 2bee0aeb-0d82-4e9e-8d3a-729e1efe686d

API Secret: fzEngu0s..............

groupId: 5jb79mu3of181gjfckpjbkjhz

Associated email: alvaromariaherrero@kpmg.es


(The tests were carried out on July 5 around 10 in the morning)


1.- We ask for the caseSystemId of the CaseId "SABINOGARCIAVALLINA" using "SEQ-case-retrieve: Get the system ID of a case":

https://api-worldcheck.refinitiv.com/v2/caseReferences?caseId=SABINOGARCIAVALLINA



2.- We didn't find it, so we create it using "POST SEQ-screen-sync-simple: Perform Synchronous Screening: Simple"

https://api-worldcheck.refinitiv.com/v2/caseReferences?caseId=SABINOGARCIAVALLINA


with the body:

{ "caseId" : "SABINOGARCIAVALLINA" , "entityType" : "INDIVIDUAL" , "name" : "SABINO GARCIA VALLINA", "secondaryFields" : [] , "customFields" : [ { "typeId" : "0a3687c5-6b80-1428 -9ae7-81f600000898", "value" : "TSK ELECTRONICA Y ELECTRICIDAD SA - A48035901 (518290)" }] , "groupId" : "0a3687c7-6b35-1372-9ad5-dcb6000008a0", "providerTypes" : ["WATCHLIST"] }




3.- Five minutes later, we ask again for the caseSystemId of the CaseId "SABINOGARCIAVALLINA" using "SEQ-case-retrieve: Get the system ID of a case" again.

And we found it: "5jb6nxihl5ao1gswfw8mvfhjn"


But then we use that CaseSystemId to get results by throwing "GET SEQ-case-investigate-results: Get screening results":


https://api-worldcheck.refinitiv.com/v2/cases/5jb6nxihl5ao1gswfw8mvfhjn/results


And the results we get:

"[]"



Our question is:

Shouldn't we have gotten the data we did the POST with?



Thank you very much in advance.


Regards.


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1 Answer

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Hi @jocarrasco,


Thank you for reaching out to us.

With bullet point -2, "creating a case ", we noticed that your "customFields" contains odd details within the body.

To verify that you are creating a case with the correct customFields, call the end point "SEQ-pre-group-case-template: Get the case template for a group" using the groupId (0a3687c7- ...) mentioned in your case creation. This endpoint will list the groupId details(if it exists) including the "typeId" and "value"(list as label)

With customFields, the group- and typeId name fields are unique alphanumeric characters provided by our World-Check One Platform when a custom field is created initially by a user. The "value" field is what a user has labeled the field name as.

If the above mentioned groupId does not exist, then call the end point "SEQ-pre-group-case-template: Get the case template for a group" and "SEQ-pre-groups: Get my top-level groups" using your own groupId (5jb79 ....) This end point will list all groupIds created with their respective customField names.

Also note that the end point "SEQ-case-investigate-results: Get screening results" returns a collection of Results for the Case identified by the given caseSystemId. The response may contain Special Interest Categories (SIC) records (if there are any associated with the name submitted) that depends on the user subscription type.

If you are looking for further details with a name submitted, try the end point "SEQ-case-investigate-case-details: Fetch full case details".


Please feel free to reach out if you have any further questions.


Best regards,


Virgill

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