hi @michael.golden

The error is related to a quota of TRTH users. Moderators in this forum are dedicated to technical API-related queries. We do not have access to user administration. This issue would best be investigated by TRTH support. Please a query to the TRTH support via MyRefinitiv.

However, for this case, I've submitted case number 11503908 on your behalf, you'll be contacted by the support team directly regarding this issue.

@michael.golden

According to the notes file, you should be able to get data.

{'@odata.context': 'https://selectapi.datascope.refinitiv.com/RestApi/v1/$metadata#RawExtractionResults/$entity', 'JobId': '0x0820f6748d8e238c', 'Notes': ['Extraction Services Version 16.1.44123 (ed92f5e3e332), Built Aug 10 2022 01:55:41\nUser ID: 9032209\nExtraction ID: 2000000435345061\nCorrelation ID: CiD/9032209/0x0000000000000000/REST API/EXT.2000000435345061\nSchedule: 0x0820f6748d8e238c (ID = 0x0000000000000000)\nInput List (1 items):  (ID = 0x0820f6748d8e238c) Created: 08/15/2022 10:09:54 Last Modified: 08/15/2022 10:09:54\nReport Template (13 fields): _OnD_0x0820f6748d8e238c (ID = 0x0820f6748d9e238c) Created: 08/15/2022 10:08:51 Last Modified: 08/15/2022 10:08:51\nSchedule dispatched via message queue (0x0820f6748d8e238c), Data source identifier (C2C1A41E173A4B77BD9C1E7C70CE5650)\nSchedule Time: 08/15/2022 10:08:51\nProcessing started at 08/15/2022 10:08:51\nProcessing completed successfully at 08/15/2022 10:09:54\nExtraction finished at 08/15/2022 10:09:54 UTC, with servers: tm01n01, TRTH (58.674 secs)\nInstrument <RIC,TRGBNBPD1> expanded to 1 RIC: TRGBNBPD1.\nTotal instruments after instrument expansion = 1\n\nQuota Message: ERROR: Unable to resolve RIC Root for (RIC, TRGBNBPD1)\nManifest: #RIC,Domain,Start,End,Status,Count\nManifest: TRGBNBPD1,Market Price,2022-08-10T06:07:38.043933160Z,2022-08-11T15:49:58.488198065Z,Active,295\n']}

You should see 295 rows of data from 2022-08-10T06:07:38.043933160Z to 2022-08-11T15:49:58.488198065Z.

To get the data, you need to use this https://selectapi.datascope.refinitiv.com/RestApi/v1/Extractions/RawExtractionResults('0x0820f6748d8e238c')/$value endpoint. 0x0820f6748d8e238c is the JobId.

Hi @michael.golden ,

I have learned that the case is resolved with the following answer:

API Codes shared with client directly

Could you please accept if the issue is resolved, otherwise post another question if the issue still exists.