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Client question is why there is mismatch from the same scheduling between DSS GUI and DSS sFTP ? as per client Notes files are always existing on sFTP while sometime for same extraction notes file missing on DSS GUI .
In my understanding If client retrieved and delete a file example <XYZ> from DSS sFTP will same file <XYZ > and its notes file in DSS GUI will also get deleted. Please confirm if my understanding is correct here . Will this could be reason here missing notes file on DSS GUI.
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Thanks,
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Thanks,
AHS
Thanks for reaching out to us.
As this forum is more for programming-type queries, I would recommend you raise a ticket to the Datascope Select support team via MyRefinitiv. That way the DSS support team can work closely with you and verify the behavior.
