Upgrade from Eikon -> Workspace. Learn about programming differences.

For a deeper look into our Eikon Data API, look into:

Overview |  Quickstart |  Documentation |  Downloads |  Tutorials |  Articles

question

Upvotes
Accepted
21 1 1 1

Cannot Connect to API -- TIme sensitive

I'm getting this message and can't seem to connect

1667212667534.png

eikon-data-apipython api
1667212667534.png (43.8 KiB)
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Answer

· Write an Answer
Upvotes
Accepted
32.2k 40 11 19

Hello @MP72 ,

Eikon Data API attempts to connect to Eikon proxy that runs as integral part of Refinitiv Eikon or Refinitiv Workspace desktop.

Eikon or Refinitiv Workspace should be running properly and user logged in, and of a recent version to enable API connectivity. Not fulfilling this requirement constitutes the most common cause of EDAPI connection via Eikon proxy not being established. As you are facing this this issue, I would verify these first, and if all is running, to be fully sure, try to cleanly shutdown and restart your desktop and log in before retrying Eikon Data API Quickstart steps.

If that does not help, next suggest to work through the troubleshooting tips in Eikon Data API(Python) Troubleshooting and let us know how this looks on your side- share the log output. If the issue persists, please also share the versions of Eikon/RW, python version and the versions of the python libraries requests, https, nest-asyncio, to narrow down and pinpoint the specific issue preventing the connection to Eikon proxy from happening.


icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.