Workspace Screener in Codebook returns error code 800

IoannisG
IoannisG Newcomer
edited January 2 in Refinitiv Data Platform Libraries

When running a screener in Python (Codebook), error code 800 is returned (see screenshot).

What can be done to remedy this?

Python Screener Error.JPG
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Answers

  • [Deleted User]
    [Deleted User] Newcomer

    Hi @IoannisG ,

    May I ask how you created the Screener text? Did you follow the steps outlined in this article below?

    https://developers.lseg.com/en/article-catalog/article/find-your-right-companies-with-screener-eikon-data-apis-python

  • Jirapongse
    Jirapongse ✭✭✭✭✭

    @IoannisG

    I tested this screener on Workspace Excel and also got the error.

    You can contact the helpdesk team directly via MyAccount to verify this formula.

  • IoannisG
    IoannisG Newcomer

    I used to operate the solution suggested by jonathan.legrand.

    However, in June 2024 this had stopped working, and in 26th June 2024 you (Jirapongse) in my previous query entitled "Workspace Screener Output in Python produces errors when no results are found" suggested that I use the current solution (using fundamental_and_reference) that is also now producing problems.

    To avoid me changing back and forth to code that was suggested by you and does not work, please contact the development team yourself and let me know when this is fixed.

  • Jirapongse
    Jirapongse ✭✭✭✭✭

    @IoannisG

    I found that the problem should not be in the API or library and the error should be from the backend, not from the API. Therefore, the API developer couldn't solve this kind of issue.

    The problem should be in the Screener formula. For example, if I remove the Curn=USD from the TR.CurrEnterpriseValueEV field, the code can run properly.

    image.png

    This is why you need to contact the helpdesk team via MyAccount to verify the formula.

    If required, I can submit this issue to the helpdesk team on your behalf.

  • jonathan.legrand0
    jonathan.legrand0 admin

    Hi @IoannisG

    Thank you for your participation in the forum.

    Is the reply above satisfactory in answering your question?

    If yes please click 'Yes' next to the text ‘Did this answer the question?’, and then close the question. This will guide all community members who have a similar question.

    Otherwise please post again offering further insight into your question.

    Thanks,

    AHS

  • IoannisG
    IoannisG Newcomer

    Hello,

    The issue has now been transferred to the helpdesk, which mentioned that it could take a long time for a resolution.

    In the meantime, I cannot carry out my work.

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