I am getting some assets with empty dataframes, when I request data from python

Dear Refinitiv team,

I have been extracting some data from Python and it has been working fine, however, just a few days ago, I started to receive some data frames with no data. I get this "NoneType object". Every time I run the code, the currencies or the assets in my list "y" do not provide any data, are changing (i.e., I run the code and I do not get the data from GBP, then I rerun the code and I do not get the data from EUR and so on), so I assume the issue is not with the RICS.

for y in currencies

df = ek.get_timeseries(y,start_date= start_date_1w,end_date=end_date,interval="daily")

I appreciate your help and attention

Answers

  • Hi @Joham ,

    I cannot reproduce this with Eikon version in the Codebook.

    image.png

    Are you still facing this issue? If so, please post screenshot of the result and your eikon library version for further investigation. The eikon lib version can be checked with the code below

    print(ek.__version__)