The connection for PPE RTO is very intermittent.
Till Saturday (22nd March) morning it was connecting fine from XRE application but after that it started giving the below error:
"11:04:35.243","24/03/2025",1,500666,"Thread(3888) Thread(3888) a0_inputclient::authTokenEventCallback - Failed to send the REST request. Text: <D:\\Jenkins\\workspace\\RTSDK_Core_DX1\\OS\\VS140-64\\rcdev\\source\\rtsdk\\Cpp-C\\Eta\\Impl\\Reactor\\Util\\rsslRestClientImpl.c:1165> Error: rsslRestClientDispatch() Curl failed to perform the request with text: SSL connect error(D:\\Jenkins\\workspace\\RTSDK_Core_DX1\\OS\\VS140-64\\rcdev\\source\\rtsdk\\Cpp-C\\Eta\\Impl\\Reactor\\rsslReactorWorker.c:5969)","authTokenEventCallback","upavaconsumer","a0_inputclient",403769
"11:04:35.244","24/03/2025",1,500704,"Thread(3888) Connection ELEKTRON_DD closed from 0.0.0.0:0 on 0.0.0.0:0","channelEventCallbackForRTO","upavaconsumer","a0_inputclient",403770
"11:04:35.244","24/03/2025",1,500666,"Thread(3888) Thread(3888) a0_inputclient::channelEventCallbackForRTO - Connection down: Channel fd=-1. Reason: RSSL_RET_FAILURE. Error text: Failed to send the REST request. Text: <D:\\Jenkins\\workspace\\RTSDK_Core_DX1\\OS\\VS140-64\\rcdev\\source\\rtsdk\\Cpp-C\\Eta\\Impl\\Reactor\\Util\\rsslRestClientImpl.c:1165> Error: rsslRestClientDispatch() Curl failed to perform the request with text: SSL connect error","channelEventCallbackForRTO","upavaconsumer","a0_inputclient",403771
There is no change on XRE application side.
Can you please check why it is happening.
Config:
token_url="https://api.ppe.refinitiv.com/auth/oauth2/v2/token"
<item connect_address="us-east-1-aws-3-med.ppe.int.optimized-pricing-api.refinitiv.com" connect_port="14002"/>
